What is Gong?

Gong is a revenue intelligence and conversation analytics platform built for sales, customer success, and revenue operations teams. It automatically records and transcribes calls, video meetings, and emails, then uses artificial intelligence to analyze these customer interactions. The platform highlights deal risk, competitor mentions, and buyer sentiment, helping managers coach reps more effectively and helping leaders forecast revenue with greater accuracy.

Beyond recording, Gong offers tools for pipeline forecasting, sales engagement, and revenue enablement, syncing conversation data with CRM systems like Salesforce. It connects with everyday tools such as Zoom, Microsoft Teams, Slack, and HubSpot, and supports transcription in more than 70 languages. Gong is used by more than 5,000 companies worldwide, mainly in the mid-market and enterprise segments, and its pricing is customized per customer through a sales consultation rather than published as fixed plans.

Key Features of Gong

Here are the powerful features that make Gong stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Automatic recording and transcription of sales calls, video meetings, and emails
  • AI-powered conversation analysis that surfaces deal risk, competitor mentions, and buyer sentiment
  • Revenue forecasting and pipeline visibility (Gong Forecast)
  • Call-based sales coaching, scorecards, and new-hire onboarding tools (Gong Enable)
  • AI sales engagement with email and workflow automation (Gong Engage)
  • Bi-directional Salesforce CRM sync plus 300+ other integrations
  • AI agents that draft follow-ups and update forecasts and pipeline records (Gong Agents)
  • Transcription and translation support in more than 70 languages
  • Native mobile apps for reviewing deals and calls offline

Gong Pricing

Here are the pricing plans for Gong. Choose the plan that best fits your requirements and budget.

Custom

Custom

Contact sales

Gong does not publish fixed prices. Licenses are priced per user plus a platform fee based on the number of supported users.

Gong Specifications

Get a closer look at the technical specifications and system requirements for Gong. Find out if it's compatible with your operating system and other software.

Software Tagline :
Revenue AI OS that captures customer conversations and turns them into insights and action
Deployment :
  • cloud based
Subscription Plan :
yearly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
english
Target Audience :
  • smes
  • enterprises
Available Support :
  • email
  • live support
  • training
  • tickets
Integrations :
Salesforce, HubSpot, Microsoft Dynamics, Zoom, Microsoft Teams, Slack, Google Meet, Office 365, Outreach, Salesloft, Gainsight, ZoomInfo, 6sense, LinkedIn Sales Navigator, Highspot, Zapier, Snowflake, AWS, Okta, Microsoft 365 Copilot
Product Url :
API Available :
Yes
Free Trial Available :
No
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

Gong Videos

Gong Screenshots

Alternatives

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Gong Comparisons

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Overall Gong Reviews

Here's our unbiased review of Gong. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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Gong Pros and Cons

Gong FAQs

Gong is a revenue intelligence and conversation analytics platform that records, transcribes, and analyzes sales calls, video meetings, and emails using AI.

No. Interested teams request a customized proposal from Gong's sales team instead.

Licenses are priced per user plus a platform fee based on the number of supported users; Gong prepares a custom proposal.

300+ integrations including Salesforce, HubSpot, Microsoft Dynamics, Zoom, Microsoft Teams, Slack, and Outreach.

Yes, native iOS and Android apps.

Yes, a public REST API at api.gong.io.