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injixo

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Cloud workforce management for contact centers, rebranded as Peopleware

Call Center Workforce Optimization Software
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  • Deployment Cloud Based
  • Starting price Custom
  • Free trial Not offered
  • Best for SMEs, Enterprises, Agencies

What is injixo?

injixo is a cloud-based workforce management platform covering the full WFM lifecycle: AI-powered demand forecasting using more than 100 model types, automated schedule generation with labor-rule compliance, real-time intraday monitoring and adherence tracking, an agent self-service portal for shift swaps and time-off requests, and reporting and analytics dashboards. It was created by InVision Software, a WFM vendor founded in 1995 that launched the injixo cloud brand in 2011 for small and mid-sized contact centers.

In 2024, InVision Group rebranded its entire portfolio, including injixo, under a single new name, Peopleware, and injixo.com now redirects to peopleware.com. Pricing is fully custom; Peopleware states it prices each deployment based on the specific WFM solution configured, with no published tiers or figures, and interested buyers must request a quote.

Key Features of injixo

injixo lists 8 documented features, including AI-powered demand forecasting using 100+ model types, Automated schedule generation with compliance enforcement and Real-time intraday monitoring and adherence tracking. The list below covers what the product does rather than how it is marketed.

  • AI-powered demand forecasting using 100+ model types
  • Automated schedule generation with compliance enforcement
  • Real-time intraday monitoring and adherence tracking
  • Agent self-service portal for shift swaps and time-off requests
  • Reporting and analytics dashboards
  • CRM and ERP integrations, including Zendesk
  • Agentic and predictive AI capabilities
  • Time and attendance tracking

injixo Pricing

injixo lists 1 plan without published figures. Pricing is quoted on request.

Custom

Custom

Request pricing

Peopleware prices each injixo/WFM deployment individually; no published tiers, request a quote

injixo Specifications

injixo is available on web app and has iOS and Android apps. It offers an API.

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • SMEs
  • Enterprises
  • Agencies
Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Integrations
Zendesk, LivePerson, and other CRM and ERP systems
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
injixo.com

injixo Videos

injixo Screenshots

injixo screenshot 1

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injixo FAQs

injixo is now marketed under the Peopleware brand after InVision Group's 2024 rebrand; injixo.com redirects to peopleware.com.

No, pricing is fully custom based on the configured WFM solution; there is no published price list.

It uses an AI forecasting engine with more than 100 model types.

Yes, agents can view schedules, swap shifts, and request time off through a self-service portal.

InVision Software, now Peopleware, a German WFM vendor founded in 1995 that launched the injixo cloud brand in 2011.