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Freshservice

Change and Configuration Management Software

Plans and Pricing

Compare pricing of Applaud vs Compare with the following detailed pricing plan info. Applaud comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.

Quoted

$ Quoted on request

Upto 100 Employees

Starter

$ $19/agent/month

Upto 100 Employees

Growth

$ $49/agent/month

Upto 100 Employees

Pro

$ $99/agent/month

Upto 100 Employees

Enterprise

$ Custom

Upto 100 Employees

Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Applaud and Freshservice for better insights.

Features

Compare between Applaud and Freshservice on their key features and functionalities to pick the right one for your business.

  • Employee portal for HR self-service
  • Knowledge management with fast answer retrieval
  • AI assistant acting as a personal HR helper
  • Agentic automation for ticket deflection
  • HR case management
  • Journeys for onboarding and life events
  • Creator platform for no-code configuration
  • Consistent experience across channels
  • HR help desk
  • Integration with existing HR systems
  • Enterprise architecture and security alignment
  • 24/7 support and help center
  • Applaud Academy training
  • Incident, problem and change management
  • IT asset management with automated discovery and lifecycle tracking
  • Service catalog and self-service portal
  • Freddy AI for ticket triage, summarization and recommendations
  • 24/7 virtual agent in Slack and Microsoft Teams
  • Workflow Automator and Orchestration Center for cross-tool automation
  • Configuration management database (CMDB)
  • Advanced reporting and multi-location support

Additional Details

Details Applaud Freshservice
Languages - english
Country - United States
API Available
Run On Mobile Browser
Free Plan
Customization
Support Email, Phone, Live Support, Training, Tickets
Target Audience Medium Business, Large Enterprise startups, smes, agencies, enterprises
Platforms Web App web app
Subscription Plans - Yearly
Deployment Cloud Based cloud based