What is Bloomreach?

Bloomreach is an AI-driven commerce experience platform that combines marketing automation, product search and merchandising, and content management for retail and e-commerce brands. Its main products are Engagement for omnichannel marketing automation, Discovery for AI-powered site search and merchandising, and Content, a headless CMS. Loomi AI, including a marketing agent that builds campaigns from a single prompt, is built into every product at no extra charge.

Founded in 2009 and headquartered in Mountain View, California, Bloomreach serves more than 1,400 brands across retail, travel, beauty, hospitality, and financial services. It has no free plan; pricing combines a module fee for the chosen products with a usage-based fee, billed annually, quoted on request. Bloomreach connects to over 175 third-party tools, including Shopify, Salesforce Commerce Cloud, and Snowflake, and offers limited free trials for select features.

Key Features of Bloomreach

Here are the powerful features that make Bloomreach stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Unified customer data platform with real-time decisioning
  • AI-driven email, SMS, and WhatsApp marketing automation (Engagement)
  • Loomi AI marketing agent that builds campaigns from a prompt
  • AI-powered ecommerce site search and merchandising (Discovery)
  • Conversational shopping AI agent
  • A/B testing and cross-channel personalization
  • Headless enterprise CMS (Content)
  • 175+ prebuilt integrations, including Shopify and Salesforce Commerce Cloud
  • Real-time decisioning engine with sub-2-second response times

Bloomreach Pricing

Here are the pricing plans for Bloomreach. Choose the plan that best fits your requirements and budget.

Autonomous Marketing (Engagement)

Custom

Module fee plus usage-based fee, billed annually. Loomi AI included at no extra charge.

Autonomous Search (Discovery)

Custom

Module fee plus usage-based fee, billed annually.

Conversational Shopping

Custom

Module fee plus usage-based fee, billed annually.

Bloomreach Specifications

Get a closer look at the technical specifications and system requirements for Bloomreach. Find out if it's compatible with your operating system and other software.

Software Tagline :
AI-driven commerce platform for marketing automation, product search, and content management
Deployment :
  • cloud based
Subscription Plan :
yearly
Desktop Platforms :
  • web app
Mobile Platforms :
Language Support :
en
Target Audience :
  • smes
  • enterprises
Available Support :
  • email
  • training
  • tickets
Integrations :
Shopify, Magento, Salesforce Commerce Cloud, commercetools, Snowflake, Google Cloud, AWS, Databricks, ChatGPT
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
No
Free Plan Available :
No
Customization Available :
Yes

Bloomreach Videos

Bloomreach Screenshots

Alternatives

Explore alternative software options that can fulfill similar requirements as Bloomreach. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Bloomreach Comparisons

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Overall Bloomreach Reviews

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Bloomreach Pros and Cons

Bloomreach FAQs

No, Bloomreach does not offer a free-forever plan; pricing is quote-based and billed annually.

Bloomreach offers limited free trials for specific capabilities, such as SMS and Real-Time Insights.

Bloomreach uses a two-part subscription of a module fee for the products you choose plus a usage fee that scales with volume.

No, Bloomreach includes its Loomi AI capabilities in every product at no additional charge.

Bloomreach's main products are Engagement for marketing automation, Discovery for AI-powered site search, and Content, a headless CMS.