Bloomreach
VerifiedAI-driven commerce platform for marketing automation, product search, and content management
See all screenshots - Deployment Cloud Based
- Starting price Custom
- Free trial Available
- Best for SMEs, Enterprises
What is Bloomreach?
Bloomreach is an AI-driven commerce experience platform that combines marketing automation, product search and merchandising, and content management for retail and e-commerce brands. Its main products are Engagement for omnichannel marketing automation, Discovery for AI-powered site search and merchandising, and Content, a headless CMS. Loomi AI, including a marketing agent that builds campaigns from a single prompt, is built into every product at no extra charge.
Founded in 2009 and headquartered in Mountain View, California, Bloomreach serves more than 1,400 brands across retail, travel, beauty, hospitality, and financial services. It has no free plan; pricing combines a module fee for the chosen products with a usage-based fee, billed annually, quoted on request. Bloomreach connects to over 175 third-party tools, including Shopify, Salesforce Commerce Cloud, and Snowflake, and offers limited free trials for select features.
Key Features of Bloomreach
Bloomreach lists 9 documented features, including Unified customer data platform with real-time decisioning, AI-driven email, SMS, and WhatsApp marketing automation (Engagement) and Loomi AI marketing agent that builds campaigns from a prompt. The list below covers what the product does rather than how it is marketed.
- Unified customer data platform with real-time decisioning
- AI-driven email, SMS, and WhatsApp marketing automation (Engagement)
- Loomi AI marketing agent that builds campaigns from a prompt
- AI-powered ecommerce site search and merchandising (Discovery)
- Conversational shopping AI agent
- A/B testing and cross-channel personalization
- Headless enterprise CMS (Content)
- 175+ prebuilt integrations, including Shopify and Salesforce Commerce Cloud
- Real-time decisioning engine with sub-2-second response times
Bloomreach Pricing
Bloomreach lists 3 plans without published figures. Pricing is quoted on request.
Autonomous Marketing (Engagement)
Custom
Module fee plus usage-based fee, billed annually. Loomi AI included at no extra charge.
Autonomous Search (Discovery)
Custom
Module fee plus usage-based fee, billed annually.
Bloomreach Specifications
Bloomreach is available on web app. It offers an API and has a free trial.
- Deployment
- Cloud Based
- Billing cycle
- Yearly
- Desktop
- Web App
- Languages
- English
- Built for
- SMEs
- Enterprises
- Support
- Training
- Tickets
- Integrations
- Shopify, Magento, Salesforce Commerce Cloud, commercetools, Snowflake, Google Cloud, AWS, Databricks, ChatGPT
- Public API
- Yes
- Free trial
- Yes
- Free plan
- No
- Runs in browser
- No
- Customisable
- Yes
- Website
- bloomreach.com
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