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EngageBay

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All-in-one CRM software for marketing, sales, and customer support built for small businesses and startups.

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  • Deployment Cloud Based
  • Starting price Free
  • Free trial Not offered
  • Best for Freelancers, Startups, SMEs

What is EngageBay?

EngageBay is an all-in-one CRM platform that combines marketing, sales, and customer support tools into a single system. It offers email marketing, marketing automation, contact management, sales pipelines, live chat, and helpdesk ticketing, so small businesses do not need to juggle multiple separate tools.

The platform is aimed at startups and small to mid-sized businesses looking for an affordable alternative to larger CRM suites. EngageBay provides a genuinely free plan alongside paid tiers that unlock automation, reporting, and higher contact limits, with pricing based on number of users and billing cycle.

Key Features of EngageBay

EngageBay lists 10 documented features, including Email marketing and automated sequences, Visual marketing automation workflow builder and CRM with contact management and 360-degree customer view. The list below covers what the product does rather than how it is marketed.

  • Email marketing and automated sequences
  • Visual marketing automation workflow builder
  • CRM with contact management and 360-degree customer view
  • Sales pipeline and deal management
  • Landing page and web form builder
  • Live chat and helpdesk ticketing
  • Appointment scheduling with calendar sync
  • Lead scoring
  • SMS marketing and push notifications
  • AI-powered email and content generation

EngageBay Pricing

EngageBay lists 4 plans, starting free and running to $119.99.

Free

Free

per user/month

250 contacts with email marketing, autoresponders, email broadcast sequences, landing pages, CRM, helpdesk and live chat.

Basic

$14.99

per user/month

500 contacts with email templates, web pop ups and a landing page builder; the monthly rate is used here, yearly is $13.79 and biennial is $12.74.

Growth

$64.99

per user/month

5000 contacts with marketing automation, push notifications and SMS marketing; yearly is $59.79 and biennial is $55.24.

Pro

$119.99

per user/month

50,000 contacts with marketing automation, web analytics and proposals; yearly is $110.39.

EngageBay Specifications

EngageBay is available on web app and has iOS and Android apps. It offers an API and has a free plan.

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • Freelancers
  • Startups
  • SMEs
Support
  • Email
  • Live Support
  • Tickets
  • Phone
Integrations
Integrates with over 30 third-party tools including Zapier, Mailchimp, Twilio, Microsoft Outlook, Gmail, WordPress, Stripe, Shopify, and LinkedIn for Business.
Public API
Yes
Free trial
No
Free plan
Yes
Runs in browser
Yes
Customisable
Yes
Website
engagebay.com

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EngageBay Comparisons

Side by side comparisons of EngageBay against 3 other All-in-One Marketing Software options listed here.

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EngageBay FAQs

Yes, EngageBay offers a permanently free plan for up to 15 users, including 250 contacts, 1,000 branded emails per month, CRM basics, live chat, helpdesk, and one landing page.

EngageBay charges per user per month across four tiers: Free, Basic ($14.99), Growth ($64.99), and Pro ($119.99), with discounts available for yearly and biennial billing.

EngageBay bundles marketing automation, email campaigns, landing pages, live chat, helpdesk ticketing, and sales pipeline management into one platform.

Yes, EngageBay has native mobile apps for iOS and Android that let users manage contacts, deals, and support tickets on the go.

Yes, EngageBay integrates with more than 30 third-party tools including Zapier, Mailchimp, Gmail, Outlook, WordPress, Stripe, and Shopify.

EngageBay is designed for startups, freelancers, and small to mid-sized businesses that want marketing, sales, and support tools in one affordable platform.