What is WebEngage?

WebEngage is a full-stack customer engagement and retention platform that consumer brands use to unify customer data and run omnichannel marketing campaigns. Founded in 2011 and headquartered in Mumbai, India, it combines a customer data platform, real-time and RFM-based segmentation, and a drag-and-drop journey designer covering email, SMS, WhatsApp, mobile and web push, in-app messages, and on-site notifications. Its analytics suite tracks funnels, cohorts, and retention, and WebEngage AI adds predictive segmentation and content generation.

WebEngage serves more than 800 consumer brands across e-commerce, edtech, BFSI, D2C, gaming, and travel, from startups to large enterprises. It does not publish self-serve pricing, offering a 14-day free trial and custom annual contracts negotiated through its sales team instead. Developers can extend the platform with REST APIs and SDKs to track users and events and send transactional messages.

Key Features of WebEngage

Here are the powerful features that make WebEngage stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Customer Data Platform with unified, real-time user profiles
  • Real-time and RFM-based customer segmentation
  • Drag-and-drop Journey Designer for cross-channel automation
  • Omnichannel messaging across email, SMS, WhatsApp, mobile and web push, in-app, and on-site notifications
  • Web and in-app personalization
  • Product and revenue analytics with funnels, cohorts, and retention tracking
  • WebEngage AI for predictive segmentation and content generation
  • A/B testing with control groups
  • REST APIs and SDKs for custom tracking and messaging

WebEngage Pricing

Here are the pricing plans for WebEngage. Choose the plan that best fits your requirements and budget.

Custom

Custom

Sales-led, usage-based pricing billed on pre-paid annual contracts; cost depends on channels, features, and monthly tracked users.

WebEngage Specifications

Get a closer look at the technical specifications and system requirements for WebEngage. Find out if it's compatible with your operating system and other software.

Software Tagline :
Full-stack customer engagement and retention platform for omnichannel marketing automation
Deployment :
  • cloud based
Subscription Plan :
yearly
Desktop Platforms :
  • web app
Mobile Platforms :
Language Support :
en
Target Audience :
  • startups
  • smes
  • enterprises
Available Support :
  • email
  • phone
  • live support
  • tickets
Integrations :
Adjust, Amplitude, AppsFlyer, Branch, AWS S3, Cashfree, Facebook Ads, Google Ads, WhatsApp Business API
Product Url :
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
No
Free Plan Available :
No
Customization Available :
Yes

WebEngage Videos

WebEngage Screenshots

Alternatives

Explore alternative software options that can fulfill similar requirements as WebEngage. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

WebEngage Comparisons

Compare WebEngage with other similar options available. Explore the key differences to see why it's the top choice for businesses and individuals.

Overall WebEngage Reviews

Here's our unbiased review of WebEngage. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

0/5

Based on 0 Reviews

0

Feature

Out of 5

0

Ease of use

Out of 5

0

Value for money

Out of 5

0

Customer support

Out of 5

0

Overall Rating

Out of 5

WebEngage Pros and Cons

WebEngage FAQs

Yes, WebEngage offers a 14-day free trial so teams can evaluate the platform before subscribing.

No, WebEngage uses sales-led, custom pricing based on usage and features.

WebEngage supports email, SMS, WhatsApp, mobile and web push, in-app messages, on-site notifications, and Facebook/Instagram retargeting.

Yes, WebEngage provides REST APIs and SDKs for tracking users and events and sending transactional campaigns.

WebEngage is used by consumer brands in e-commerce, edtech, BFSI, D2C, gaming, and travel, from startups to large enterprises.