Syncro
VerifiedCombined RMM and PSA for MSPs and internal IT teams
- Deployment Cloud Based
- Starting price Custom
- Free trial Available
- Best for Freelancers, SMEs
What is Syncro?
Syncro combines RMM and PSA in a single platform rather than selling them separately, which is its central proposition: monitoring, ticketing, billing and remote access without integrating two products or paying twice. That suits smaller MSPs who cannot justify separate stacks.
One practical note for anyone researching it: the company now operates from syncrosecure.com rather than syncromsp.com, though the product is still called Syncro and the older domain redirects. The platform serves both managed service providers and internal IT teams, and AI features have been added around ticket handling and automation. A free trial is available and pricing is not published on the homepage.
Key Features of Syncro
- Combine RMM and PSA in one platform
- Monitor endpoints across client estates
- Raise and resolve tickets in the same tool
- Invoice clients from tracked work
- Patch operating systems and applications
- Access devices remotely for support
- Automate routine maintenance scripts
- Manage multiple client tenants
- Apply AI assistance to ticket handling
- Serve MSPs and internal IT teams
Syncro Pricing
Custom
Custom
Free trial available; see vendor pricing page
Syncro does not show pricing on its homepage. A free trial is offered, and rates are published on its dedicated pricing page or quoted by sales.
Syncro Specifications
- cloud based
- web app
- windows
- ios
- android
- freelancers
- smes
- live support
- training
- tickets
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