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NinjaOne

Verified

Unified IT operations platform for endpoint management and support

MSP Software
  • Deployment Cloud Based
  • Starting price Custom
  • Free trial Available
  • Best for SMEs, Enterprises

What is NinjaOne?

NinjaOne is a unified IT operations platform rather than a point RMM tool, bringing endpoint monitoring, patching, remote access, backup, documentation and ticketing under one console. The pitch is closing the visibility gaps that appear when those functions live in separate products with separate agents.

It serves both managed service providers looking after client estates and internal IT teams running their own, which is worth noting because much of this category is MSP-only. Documentation and ticketing sit alongside the monitoring layer, so the context an engineer needs is in the same place as the device they are fixing. A free trial is available. Pricing is not published; quotes come through the sales team, and the $100,000 figure on the site is a customer's estimated ROI rather than a cost.

Key Features of NinjaOne

  • Monitor endpoints across client environments
  • Patch operating systems and third-party software
  • Access devices remotely for support
  • Automate routine maintenance tasks
  • Manage backup across managed endpoints
  • Track tickets alongside device context
  • Document client environments centrally
  • Report on estate health and compliance
  • Serve both MSPs and internal IT teams
  • Deploy agents across mixed operating systems

NinjaOne Pricing

Custom

Custom

Free trial available; quoted per endpoint estate

Free Trial

NinjaOne publishes no pricing. Quotes are scoped against endpoint counts and the modules taken. The $100,000 figure shown on the site is a customer’s estimated ROI, not a price.

NinjaOne Specifications

Software Tagline :
Unified IT operations platform for endpoint management and support
Deployment :
  • cloud based
Subscription Plan :
monthly
Desktop Platforms :
  • web app
  • windows
Mobile Platforms :
  • ios
  • android
Language Support :
en
Target Audience :
  • smes
  • enterprises
Available Support :
  • email
  • phone
  • live support
  • training
  • tickets
Integrations :
PSA and ticketing systems, backup providers, security tooling
Product Url :
https://www.ninjaone.com/
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

NinjaOne Videos

NinjaOne Screenshots

NinjaOne screenshot 1

Alternatives of NinjaOne

Alternatives

ConnectWise RMM

RMM within the wider ConnectWise MSP software suite

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Atera

Full-stack IT management priced per technician, not per device

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Level.io

Modern RMM at $2 per device per month

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Datto RMM

Cloud RMM for MSPs, now one of two Kaseya RMM products

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NinjaOne FAQs

NinjaOne is a unified IT operations platform combining endpoint monitoring, patch management, remote access, backup, documentation and ticketing in one console.

No. It serves managed service providers managing client estates and internal IT teams managing their own, which distinguishes it from MSP-only tools in this category.

Yes. Ticketing and documentation sit alongside the monitoring layer, so engineers work with device context and support history in the same place.

NinjaOne does not publish pricing. It is quoted against endpoint counts and modules. A free trial is available.

No. It is a customer's estimated ROI from using NinjaOne ticketing, quoted in a testimonial, not what the product costs.