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Atera

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Full-stack IT management priced per technician, not per device

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  • Deployment Cloud Based
  • Starting price Custom
  • Free trial Available
  • Best for Freelancers, SMEs, Enterprises

What is Atera?

Atera's defining characteristic is its billing unit. Almost every platform in this category charges per managed endpoint or device, so costs rise as a client estate grows. Atera charges per technician, which means an MSP can add devices without the bill moving. For a provider growing endpoint counts faster than headcount, that inverts the economics of the category.

The platform is full-stack, combining RMM, PSA, remote access, patching and ticketing rather than requiring separate products, and recent development has gone into autonomous AI agents that action routine work rather than only flagging it. It serves MSPs and internal IT teams. A free trial is available. Atera does not publish a figure per technician on its homepage, so the exact rate comes from its pricing page or sales.

Key Features of Atera

  • Pay per technician rather than per device
  • Monitor unlimited endpoints per technician
  • Combine RMM and PSA in one platform
  • Patch operating systems and applications
  • Access devices remotely for support
  • Resolve tickets from the same console
  • Automate routine work with AI agents
  • Onboard new devices without added cost
  • Serve MSPs and internal IT teams
  • Report on estate health and technician load

Atera Pricing

Per technician

Custom

Priced per technician; free trial available

Atera prices per technician rather than per managed device, so endpoint growth does not raise the bill. The homepage states the model but not the rate; exact figures come from the pricing page or sales.

Atera Specifications

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
  • Windows
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • Freelancers
  • SMEs
  • Enterprises
Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Integrations
Remote access tools, security vendors, billing and accounting systems
Public API
Yes
Free trial
Yes
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
atera.com

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Atera FAQs

Atera is a full-stack IT management platform combining RMM, PSA, remote access, patching and ticketing, with AI agents that action routine work.

It charges per technician rather than per managed device. Most platforms in this category bill per endpoint, so costs scale with the client estate. With Atera, adding devices does not change the bill.

Providers whose managed endpoint counts grow faster than their headcount, since the cost stays tied to team size rather than estate size.

Yes. RMM, PSA, ticketing, remote access and patching are in one platform rather than sold as separate products.

Yes. A free trial is available before committing to a technician subscription.