See all screenshots - Deployment Cloud Based, On Premises
- Starting price Custom
- Free trial Available
- Best for SMEs, Enterprises
What is Halo?
Halo is service management software whose Managed Services module provides the PSA capability MSPs need: project delivery, resourcing, ticketing and profitability tracking. Anyone searching for HaloPSA should start here, because the company has consolidated its separately branded products into a single Halo platform and the HaloPSA name no longer appears on its site.
The same consolidation applies to what were HaloITSM and HaloCRM, now modules within Halo rather than distinct products, so an organisation running service desk, CRM and managed services can do so on one system. Halo AI runs across the platform. A free 30-day trial with all features is offered, which is more generous than most in this category, where evaluation typically requires a sales conversation. Pricing is not published on the managed services page.
Key Features of Halo
- Run managed services PSA on the Halo platform
- Track project delivery and resourcing
- Measure profitability per client engagement
- Handle tickets through the service desk
- Extend into ITSM and CRM on one system
- Apply Halo AI across service workflows
- Manage contracts and service agreements
- Report on team utilisation and margins
- Configure workflows per client
- Trial all features for 30 days
Halo Pricing
Custom
Custom
Free 30-day trial with all features
Halo does not publish pricing on its managed services page. A free 30-day trial including all features is offered, with pricing quoted per organisation.
Halo Specifications
- Deployment
- Cloud Based
- On Premises
- Billing cycle
- Monthly
- Desktop
- Web App
- Mobile
- iOS
- Android
- Languages
- English
- Built for
- SMEs
- Enterprises
- Support
- Phone
- Live Support
- Training
- Tickets
- Integrations
- RMM tools, accounting and billing systems, Microsoft 365, Halo AI
- Public API
- Yes
- Free trial
- Yes
- Free plan
- No
- Runs in browser
- Yes
- Customisable
- Yes
- Website
- usehalo.com
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Alternatives to Halo
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