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PatronManager

Verified

Arts ticketing and CRM built on Salesforce, now part of Ticketure

Performing Arts Software
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PatronManager screenshot See all screenshots
  • Deployment Cloud Based, SaaS
  • Starting price Not published
  • Free trial Not offered
  • Best for Small Business, Medium Business

What is PatronManager?

PatronManager brings ticketing, fundraising and marketing together in one connected platform for arts and cultural organisations, built on Salesforce, with all patron data held in a single system, and is now part of the Ticketure family.

Building on Salesforce is the decision that defines this product and it cuts in both directions. An arts organisation inherits a mature customer relationship platform with reporting, automation and an enormous integration ecosystem that no ticketing vendor could build alone, and it also inherits Salesforce's complexity and its licensing, which is a heavier foundation than a small company needs.

Single system for all data is the claim that matters to this buyer and it is the same argument the whole category makes, because a theatre running separate ticketing and donor databases spends real staff time reconciling them and still cannot answer who its most valuable patrons are.

The Ticketure acquisition is handled unusually openly on the site, which is worth noting for anyone evaluating now. PatronManager states that workflows, support team and data remain unchanged while promising increased product and engineering investment, and a prospective buyer should ask directly how long the Salesforce foundation will be maintained. PatronManager states it powers over 500 arts organisations. Rates are not published.

Key Features of PatronManager

  • Ticketing for arts organisations
  • Fundraising and donor management
  • Marketing on the same patron record
  • Built on the Salesforce platform
  • Single database for all patron data
  • Salesforce reporting and automation
  • Access to the Salesforce integration ecosystem
  • Subscription and season handling
  • Box office and online sales
  • Support team continuity through the Ticketure transition
  • Used by over 500 arts organisations
  • Part of the Ticketure family

PatronManager Pricing

Not published

Not published

Request pricing

No rate is published. Arts ticketing platforms are quoted per organisation on venue size, ticket volume and modules, often with a per ticket fee.

PatronManager Specifications

Deployment
  • Cloud Based
  • SaaS
Desktop
  • Web App
Mobile
  • iOS
  • Android
Built for
  • Small Business
  • Medium Business
Support
  • Email
  • Phone
  • Knowledge Base
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
No
Customisable
No
Website
patronmanager.com

PatronManager Screenshots

PatronManager screenshot 1

PatronManager Comparisons

PatronManager
Artifax
VS

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PatronManager FAQs

Rates are not published. PatronManager quotes per organisation, and the Salesforce foundation means licensing depends on the configuration as well as the ticketing volume.

A mature CRM with reporting, automation and a large integration ecosystem that no ticketing vendor could build alone. It also brings Salesforce's complexity and licensing, which is a heavier foundation than a small company needs.

PatronManager states workflows, support team and data security remain unchanged, with increased investment in product and engineering and faster delivery of new features over time.

How long the Salesforce foundation will be maintained, since that is the substantive question behind a platform change of ownership.

PatronManager states it powers CRM and ticketing for more than 500 arts organisations.