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Blackbaud Altru

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Ticketing and membership for arts and cultural organisations inside the Blackbaud suite

Performing Arts Software
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  • Deployment Cloud Based, SaaS
  • Starting price Not published
  • Free trial Not offered
  • Best for Small Business, Medium Business, Large Enterprise

What is Blackbaud Altru?

Blackbaud Altru is a ticketing and membership suite for arts and cultural organisations, sitting alongside Raiser's Edge NXT for fundraising, Financial Edge NXT for fund accounting, ResearchPoint for prospect research, Luminate Online for campaign management and Grantmaking for funders.

Being part of the Blackbaud range is both the reason to choose Altru and the reason to look elsewhere, and the calculation is straightforward. A museum already running Raiser's Edge for fundraising gets admissions, memberships and programme registration that share the constituent record, and an organisation with no other Blackbaud software is buying into a suite rather than a ticketing product.

Membership rather than subscription is the shape that distinguishes cultural organisations from theatres. A museum member visits unpredictably, brings guests, gets shop discounts and renews annually, which is a different data model from a subscriber holding the same seat for six performances, and software built for one handles the other awkwardly.

The prospect research and campaign management products sitting nearby signal what Blackbaud thinks this customer actually is, which is a fundraising organisation that also sells admission. For a large museum that is accurate. Blackbaud asks prospects to ask about pricing rather than publishing rates.

Key Features of Blackbaud Altru

  • Admissions and event ticketing
  • Membership management and renewals
  • Programme and class registration
  • Shared constituent record with Blackbaud fundraising
  • Group sales handling
  • Retail and shop integration
  • Reporting for boards and funders
  • Integration with Raiser's Edge NXT
  • Integration with Financial Edge NXT
  • Prospect research through ResearchPoint
  • Campaign management through Luminate Online
  • Partner marketplace and integrations

Blackbaud Altru Pricing

Not published

Not published

Request pricing

Blackbaud asks prospects to request a demo and ask about pricing. Cost is quoted per organisation on size and modules.

Blackbaud Altru Specifications

Deployment
  • Cloud Based
  • SaaS
Desktop
  • Web App
Mobile
  • iOS
  • Android
Built for
  • Small Business
  • Medium Business
  • Large Enterprise
Support
  • Email
  • Phone
  • Knowledge Base
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
No
Customisable
No
Website
blackbaud.com

Blackbaud Altru Screenshots

Blackbaud Altru screenshot 1

Blackbaud Altru Comparisons

Blackbaud Altru
Artifax
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Blackbaud Altru FAQs

Rates are not published. Blackbaud asks prospects to request a demo and ask about pricing, quoted per organisation.

When the organisation already runs Blackbaud for fundraising, so admissions, memberships and programme registration share the constituent record. Without other Blackbaud software you are buying into a suite rather than a ticketing product.

A museum member visits unpredictably, brings guests, gets shop discounts and renews annually, which is a different data model from a subscriber holding the same seat for six performances.

Raiser's Edge NXT for fundraising, Financial Edge NXT for fund accounting, ResearchPoint for prospect research, Luminate Online for campaigns and Grantmaking for funders.

Arts and cultural organisations, particularly museums, which Blackbaud treats as fundraising organisations that also sell admission.