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Adobe Campaign

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Enterprise cross-channel campaign orchestration and marketing workflow automation.

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  • Deployment Cloud Based, On Premises, Hybrid
  • Starting price Custom (contact sales)
  • Free trial Not offered
  • Best for Enterprises

What is Adobe Campaign?

Adobe Campaign is an enterprise cross-channel marketing platform that unifies online and offline customer data into a single profile, then uses that profile to orchestrate email, SMS, push notification, direct mail, in-app, and social campaigns. It includes an AI assistant for content generation and send-time optimization, plus a workflow canvas for building segmented, multi-wave campaigns, and it integrates natively with Adobe Experience Platform, Journey Optimizer, Experience Manager, and Workfront.

Adobe does not publish list prices for Adobe Campaign. It is sold through two Managed Cloud service tiers, Advanced and Enterprise, which differ mainly in onboarding, monitoring, and review cadence, and pricing is quoted after a consultation. Adobe Inc. is headquartered in San Jose, California.

Key Features of Adobe Campaign

Adobe Campaign lists 10 documented features, including Cross-channel campaign orchestration across email, SMS, push, direct mail, in-app, and social, Unified customer profiles built from online and offline data and Advanced audience segmentation and insights. The list below covers what the product does rather than how it is marketed.

  • Cross-channel campaign orchestration across email, SMS, push, direct mail, in-app, and social
  • Unified customer profiles built from online and offline data
  • Advanced audience segmentation and insights
  • AI Assistant for content generation and step-by-step product guidance
  • AI-driven send-time optimization
  • Redesigned workflow canvas for building audiences and journeys
  • WYSIWYG message designer with generative AI for HTML email
  • Native integration with Adobe Experience Platform, Journey Optimizer, Experience Manager, and Workfront
  • Role-based access, encryption, GDPR/CCPA compliance, and single sign-on
  • Real-time dashboards and attribution reporting

Adobe Campaign Pricing

Adobe Campaign lists 2 plans without published figures. Pricing is quoted on request.

Advanced

Custom (contact sales)

Not publicly disclosed

Managed Cloud tier for enterprises streamlining operations.

Enterprise

Custom (contact sales)

Not publicly disclosed

Managed Cloud tier for large enterprises with complex or regulatory needs.

Adobe Campaign Specifications

Adobe Campaign is available on web app. It offers an API.

Deployment
  • Cloud Based
  • On Premises
  • Hybrid
Billing cycle
Yearly
Desktop
  • Web App
Languages
  • English
Built for
  • Enterprises
Support
  • Live Support
  • Training
  • Tickets
Integrations
Adobe Experience Manager, Adobe Journey Optimizer, Adobe Workfront, Adobe Experience Platform, Adobe Real-Time CDP
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
No
Customisable
Yes

Adobe Campaign Screenshots

Adobe Campaign Comparisons

Side by side comparisons of Adobe Campaign against 3 other Campaign Management Software options listed here.

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Adobe Campaign FAQs

Adobe Campaign excels at managing large-scale, data-driven, cross-channel outbound campaigns, while Marketo Engage focuses on B2B lead management and Journey Optimizer focuses on real-time journey orchestration.

Adobe Campaign supports email, SMS, push notifications, direct mail, in-app messaging, and social channels.

Adobe Campaign includes an AI Assistant for content generation, automated segmentation, AI send-time optimization, and workflow automation.

It integrates natively with Experience Manager, Journey Optimizer, Workfront, and Adobe Experience Platform.

It provides role-based access, auditing, encryption at rest and in transit, GDPR and CCPA compliance, and single sign-on support.