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CRM9

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Trusted CRM Solutions for Modern Businesses

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  • Deployment Cloud Based
  • Starting price ₹450
  • Free trial Available
  • Best for Startups, Agencies, Enterprises

What is CRM9?

CRM9 is a cloud-based customer relationship management platform that helps growing businesses manage customers, track sales, and automate everyday workflows in one system. It centralizes contacts, leads, and deals so teams can stay organized and follow up consistently as they scale.

Core features span contact and company records, lead and opportunity tracking, sales and marketing campaign management, service ticketing, and customizable real-time dashboards. An AI tier adds lead scoring, a co-pilot, and a voice agent for teams that want more automation. Built with small and mid-sized businesses in mind and priced affordably per user, CRM9 aims to give companies an accessible, all-in-one CRM without heavy setup or cost.

Key Features of CRM9

CRM9 lists 9 documented features, including Contact, company, and deal tracking, Sales and marketing campaign management and Service ticketing and project oversight. The list below covers what the product does rather than how it is marketed.

  • Contact, company, and deal tracking
  • Sales and marketing campaign management
  • Service ticketing and project oversight
  • Customizable real-time dashboards
  • AI lead scoring and voice agent (AI Growth tier)
  • Project management with Kanban and Gantt charts
  • Proposal, invoice, and contract management
  • Internal team chat and messaging
  • Appointment scheduling

CRM9 Pricing

CRM9 publishes 2 plans, starting at ₹450 on the Growth tier. Figures are taken from the vendor's own pricing page.

Growth

₹450

Per user/month

AI Growth

₹650

Per user/month

Adds AI lead scoring, a co-pilot, and a voice agent.

CRM9 Specifications

CRM9 is available on Windows. It offers an API, has a free trial and has a free plan.

Deployment
  • Cloud Based
Desktop
  • Windows
Languages
  • English
Built for
  • Startups
  • Agencies
  • Enterprises
Support
  • Email
  • Phone
  • Live Support
Integrations
info@crm9.in
Public API
Yes
Free trial
Yes
Free plan
Yes
Runs in browser
Yes
Customisable
Yes
Website
crm9.in

CRM9 Screenshots

CRM9 Comparisons

Side by side comparisons of CRM9 against 3 other CRM Software options listed here.

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CRM9 FAQs

CRM9 is a cloud-based CRM for small to mid-sized businesses, covering sales, marketing, and service in one system.

The Growth plan is ₹450/user/month, and the AI Growth tier with lead scoring and a voice agent is ₹650/user/month.

No, CRM9 does not offer a free version or free trial.

Built-in email campaign templates, scheduled send-outs, and list segmentation by tags, fields, or engagement score.

Yes, a 20% annual maintenance charge applies starting in year two, covering support and new feature upgrades.