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Jotform

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Drag-and-drop online form builder with payments, e-signatures, and automation

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  • Deployment Cloud Based
  • Starting price Free
  • Free trial Not offered
  • Best for Freelancers, Startups, SMEs

What is Jotform?

Jotform is a San Francisco based online form builder offering a drag-and-drop editor, over 20,000 templates, and conditional logic for building surveys, applications, registration forms, and conversational one-question-per-page forms. It supports electronic signatures, file uploads, and payment collection through 14 payment gateways, along with an AI form generator, PDF editor, and app builder.

The free Starter plan allows 5 active forms and 100 submissions per month with Jotform branding. Paid Bronze, Silver, and Gold plans raise form, submission, and storage limits and remove branding, with Gold adding HIPAA-compliant features. All standard plans are single-user; multi-user access and unlimited usage require the custom-priced Enterprise plan. Nonprofits and educational institutions receive discounted rates.

Key Features of Jotform

Jotform lists 10 documented features, including Drag-and-drop form builder with 20,000+ templates, Conditional logic to show, hide, or route fields based on answers and Conversational one-question-per-page forms. The list below covers what the product does rather than how it is marketed.

  • Drag-and-drop form builder with 20,000+ templates
  • Conditional logic to show, hide, or route fields based on answers
  • Conversational one-question-per-page forms
  • Electronic signature collection for contracts and waivers
  • Online payment forms via 14 payment gateways including PayPal and Stripe
  • File upload fields with built-in storage integrations
  • AI-powered form generation
  • PDF editor and document generation
  • App builder for turning forms into mobile-friendly apps
  • HIPAA-compliant forms on the Gold and Enterprise plans

Jotform Pricing

Jotform lists 5 plans. Four carry a published figure, from Free to $129; the rest are quoted on request.

Starter

Free

5 active forms, 100 submissions/month

100MB upload space, 500 total submission storage, Jotform branding included

Bronze

$39/month or $34/month billed annually ($408/year)

25 active forms, 1,000 submissions/month

1GB upload space, removable branding, 10,000 total submission storage

Silver

$49/month or $39/month billed annually ($468/year)

50 active forms, 2,500 submissions/month

10GB upload space, 25,000 total submission storage

Gold

$129/month or $99/month billed annually ($1,188/year)

100 active forms, 10,000 submissions/month

100GB upload space, HIPAA features available, 100,000 total submission storage

Enterprise

Custom

Unlimited forms and submissions

Multi-user team environment with SSO, HIPAA compliance, dedicated support

Jotform Specifications

Jotform is available on web app and has iOS and Android apps. It offers an API and has a free plan.

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • Freelancers
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Support
  • Email
  • Live Support
  • Tickets
Integrations
Mailchimp, Constant Contact, ActiveCampaign, HubSpot, Salesforce, PayPal, Stripe, Google Sheets, Slack, Dropbox
Public API
Yes
Free trial
No
Free plan
Yes
Runs in browser
Yes
Customisable
Yes
Website
jotform.com

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Jotform FAQs

Yes, the Starter plan is free and includes 5 active forms and 100 submissions per month, with Jotform branding on forms.

Yes, Jotform supports online payment collection through 14 payment gateways including PayPal and Stripe.

No, all standard plans (Starter through Gold) are single-user; multi-user access requires the Enterprise plan.

HIPAA-compliant features are available on the Gold plan and included in Enterprise plans.

Yes, Jotform includes free electronic signature forms for contracts, agreements, and waivers.