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VanillaSoft

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All-in-one sales engagement platform with real-time lead management and auto-dialer

Auto Dialer Software
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  • Deployment Cloud Based
  • Starting price Custom
  • Free trial Not offered
  • Best for SMEs, Agencies, Enterprises

What is VanillaSoft?

VanillaSoft is a sales engagement platform built around a real-time, queue-based lead management engine rather than static lists, continuously reprioritizing leads by source, location, intent signals and freshness so reps always work the next best record. It combines preview, progressive and parallel auto-dialing with email and SMS automation, call recording and transcription, scripting, appointment scheduling and reporting, aimed at maximizing speed-to-lead and even contact coverage across a sales team.

Based in Plano, Texas, VanillaSoft sells four annual bundles: Core, Advantage, Enterprise and a Fundraising-specific package, plus custom deals for larger clients, each including the first five seats, setup, support and updates. Exact prices are not published on its official pricing page; buyers must request a quote.

Key Features of VanillaSoft

VanillaSoft lists 8 documented features, including Dynamic, real-time lead prioritization queue, Preview, progressive and parallel auto-dialing and Email and SMS automation and cadences. The list below covers what the product does rather than how it is marketed.

  • Dynamic, real-time lead prioritization queue
  • Preview, progressive and parallel auto-dialing
  • Email and SMS automation and cadences
  • Call recording and transcription
  • SmartCaller ID and SmartCaller Trust (Advantage tier and above)
  • Online appointment scheduler
  • API access, custom tables and SSO (Enterprise tier)
  • Fundraising-specific outreach bundle

VanillaSoft Pricing

VanillaSoft lists 4 plans without published figures. Pricing is quoted on request.

Core

Custom

Includes first 5 seats

Request pricing

Lead management, VoIP, preview/progressive dialer, email/SMS automation, call recording and transcription, reporting

Advantage

Custom

Includes first 5 seats

Request pricing

Adds SmartCaller Trust, SmartCaller ID and an online appointment scheduler

Enterprise

Custom

Includes first 5 seats

Request pricing

Adds API access, custom tables, SSO, IP restrictions and compliance partner integrations

Fundraising

Custom

Includes first 5 seats

Request pricing

Multi-channel outreach bundle built for fundraising, with white-glove onboarding and dashboards

VanillaSoft Specifications

VanillaSoft is available on web app. It offers an API.

Deployment
  • Cloud Based
Billing cycle
Yearly
Desktop
  • Web App
Languages
  • English
Built for
  • SMEs
  • Agencies
  • Enterprises
Support
  • Email
  • Phone
  • Live Support
  • Tickets
  • Training
Integrations
Compliance partner integrations, online appointment scheduler, custom API integrations (Enterprise tier)
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
No
Customisable
Yes
Website
vanillasoft.com

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VanillaSoft FAQs

It is built around a real-time lead queue rather than static call lists, automatically surfacing the next best lead instead of letting reps cherry-pick.

Four annual bundles: Core, Advantage, Enterprise and Fundraising, plus custom deals; exact prices are not published and require a quote.

Each bundle includes the first five seats along with setup, support and updates.

Yes, the Enterprise tier adds compliance partner integrations, SSO and IP restrictions.

Yes, VanillaSoft offers a Fundraising bundle with fundraising-specific outreach tools and white-glove onboarding.