Zendesk Sell

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What is Zendesk Sell?

Zendesk Sell is a cloud-based sales CRM built by Zendesk to help sales teams manage contacts, leads, and deals in one place. It combines pipeline management, a built-in power dialer with call recording, email tracking and sequences, and mobile apps with geolocation for field sales. Teams can automate routine tasks with triggers, forecast revenue in real time, and connect Sell to Zendesk Support for a shared view of customer conversations across sales and service.

Sell is sold in four plans, Team, Growth, Professional, and Enterprise, priced per agent per month with a 14-day free trial and no credit card required. Zendesk has announced it will retire Sell on August 31, 2027, directing customers to migration partner Pipedrive, though the product remains fully supported and open to new signups until then.

Key Features of Zendesk Sell

Here are the powerful features that make Zendesk Sell stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Contact, lead, and deal management with customizable sales pipelines
  • Built-in power dialer with click-to-dial, call recording, and call analytics
  • Email integration with templates, tracking, and automated sequences
  • Native mobile apps for iOS and Android with geolocation and offline access
  • Real-time sales forecasting and pipeline reporting
  • Workflow automation through triggers and task automation
  • Lead and deal scoring
  • Prospecting and contact data enrichment tools
  • Customizable analytics dashboards and reports
  • Integration with Zendesk Support for shared customer context

Zendesk Sell Pricing

Here are the pricing plans for Zendesk Sell. Choose the plan that best fits your requirements and budget.

Team

$19/agent/month (billed annually)

Up to 3 users

Email integration, one custom sales pipeline, click-to-dial with call recording, mobile CRM app

Growth

$55/agent/month (billed annually)

Unlimited users

Adds prospecting and data enrichment tools, sales forecasting, advanced reporting, multiple sales pipelines

Professional

$115/agent/month (billed annually)

Unlimited users

Adds advanced customization, workflow automation, unlimited custom fields, bulk email, call analytics

Enterprise

$169/agent/month (billed annually)

Unlimited users

Adds lead and deal scoring, advanced permissions, task automation, sandbox environment

Zendesk Sell Specifications

Get a closer look at the technical specifications and system requirements for Zendesk Sell. Find out if it's compatible with your operating system and other software.

Software Tagline :
Sales CRM software built to boost productivity, pipeline visibility, and revenue growth for sales teams.
Deployment :
  • cloud based
Subscription Plan :
monthly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
english
Target Audience :
  • startups
  • smes
  • enterprises
Available Support :
  • email
  • phone
  • live support
  • training
  • tickets
Integrations :
Gmail, Outlook, Mailchimp, Slack, Zapier, QuickBooks, Dropbox, PandaDoc, Zendesk Support
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

Zendesk Sell Videos

Zendesk Sell Screenshots

Alternatives

Explore alternative software options that can fulfill similar requirements as Zendesk Sell. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Zendesk Sell Comparisons

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Overall Zendesk Sell Reviews

Here's our unbiased review of Zendesk Sell. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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Zendesk Sell Pros and Cons

Zendesk Sell FAQs

Zendesk Sell is a cloud-based sales CRM that helps teams manage contacts, leads, deals, and pipelines, with built-in calling, email tracking, and mobile apps for field sales.

Priced per agent per month across four plans, starting at $19/agent/month when billed annually.

Yes, a 14-day free trial with no credit card required.

No permanent free plan, only the 14-day free trial.

Yes, native iOS and Android apps with geolocation and offline access.

Yes, Zendesk will retire Sell on August 31, 2027. Existing and new customers keep full access until then, with a migration partnership with Pipedrive.