What is Spidergap?

Spidergap is a 360-degree feedback platform used by organizations to design, run, and analyze employee feedback assessments. It provides best-practice or fully customizable questionnaires, flexible feedback collection from peers and managers, and easy-to-read reports intended to help employees identify clear development priorities. The platform supports over 100 languages, logo and branding customization, anonymized responses, and impact surveys to measure the effectiveness of the feedback process.

Spidergap serves more than 3,500 organizations worldwide and is aimed at HR teams, coaches, and consultants running employee development programs. Paid plans are licensed per feedback recipient, with each license valid for up to a year and covering multiple feedback rounds for that person. Higher tiers add self-enrollment, file hosting, single sign-on, and enterprise support options such as a dedicated account manager and custom legal agreements.

Key Features of Spidergap

Here are the powerful features that make Spidergap stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Customizable 360-degree feedback questionnaires with best-practice templates
  • Flexible feedback collection from multiple rater relationships
  • Employee-friendly, easy-to-understand feedback reports
  • Personal development plan generation
  • Logo and branding customization
  • Response anonymization
  • Support for 100+ languages
  • Self-enrollment for participants (Pro and above)
  • File hosting (Pro and above)
  • Single Sign-On (SSO) (Pro and above)
  • Impact surveys to measure feedback process ROI

Spidergap Pricing

Here are the pricing plans for Spidergap. Choose the plan that best fits your requirements and budget.

Starter

$1099/year

10 feedback recipients included; additional recipients $89/year each

Best-practice template, customizable questionnaire, flexible feedback collection, employee-friendly reports, personal development plans, logo customization, anonymization, 100+ language support

Pro

$2199/year

10 feedback recipients included; additional recipients $59/year each

All Starter features plus self-enrollment, file hosting, hide/show report pages, Single Sign-On (SSO)

Enterprise

Custom

10 feedback recipients included; additional recipients custom priced

All Pro features plus volume discounts, dedicated account manager, 99.5% uptime guarantee, custom legal agreements

Spidergap Specifications

Get a closer look at the technical specifications and system requirements for Spidergap. Find out if it's compatible with your operating system and other software.

Software Tagline :
Top-rated 360-degree feedback software for employee development and performance insight
Deployment :
  • cloud based
Subscription Plan :
yearly
Desktop Platforms :
  • web app
Mobile Platforms :
Language Support :
english
Target Audience :
  • smes
  • agencies
  • enterprises
Available Support :
  • email
  • live support
Integrations :
Single Sign-On (SSO) support on Pro and Enterprise plans; specific third-party integration list not confirmed on official site.
API Available :
No
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

Spidergap Videos

Spidergap Screenshots

Alternatives

Explore alternative software options that can fulfill similar requirements as Spidergap. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Spidergap Comparisons

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Overall Spidergap Reviews

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Spidergap Pros and Cons

Spidergap FAQs

Spidergap charges per feedback recipient rather than per user account. You select a plan (Starter, Pro, or Enterprise), and each plan includes 10 recipient licenses, with additional recipients billed at a per-recipient annual rate. Each license is valid for up to 12 months and covers multiple feedback rounds for that same person.

Yes. Spidergap offers a free trial that lets you run one complete 360-degree feedback assessment with Starter-level functionality and expert support, with no time limit or commitment.

The Pro plan includes everything in Starter plus self-enrollment for participants, file hosting, the ability to hide or show specific report pages, and Single Sign-On (SSO) support.

Yes. Spidergap provides best-practice questionnaire templates that can be used as-is or fully customized with an organization's own competencies, behaviors, and branding.

Yes, Spidergap supports over 100 languages for feedback assessments, making it usable for international and multilingual organizations.

Yes, Spidergap offers a 15% discount for registered charities and academic users; organizations can contact Spidergap support to apply for this discount.