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Spidergap

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Top-rated 360-degree feedback software for employee development and performance insight

360 Degree Feedback Software
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  • Deployment Cloud Based
  • Starting price $1,099
  • Free trial Available
  • Best for SMEs, Agencies, Enterprises

What is Spidergap?

Spidergap is a 360-degree feedback platform used by organizations to design, run, and analyze employee feedback assessments. It provides best-practice or fully customizable questionnaires, flexible feedback collection from peers and managers, and easy-to-read reports intended to help employees identify clear development priorities. The platform supports over 100 languages, logo and branding customization, anonymized responses, and impact surveys to measure the effectiveness of the feedback process.

Spidergap serves more than 3,500 organizations worldwide and is aimed at HR teams, coaches, and consultants running employee development programs. Paid plans are licensed per feedback recipient, with each license valid for up to a year and covering multiple feedback rounds for that person. Higher tiers add self-enrollment, file hosting, single sign-on, and enterprise support options such as a dedicated account manager and custom legal agreements.

Key Features of Spidergap

Spidergap lists 11 documented features, including Customizable 360-degree feedback questionnaires with best-practice templates, Flexible feedback collection from multiple rater relationships and Employee-friendly, easy-to-understand feedback reports. The list below covers what the product does rather than how it is marketed.

  • Customizable 360-degree feedback questionnaires with best-practice templates
  • Flexible feedback collection from multiple rater relationships
  • Employee-friendly, easy-to-understand feedback reports
  • Personal development plan generation
  • Logo and branding customization
  • Response anonymization
  • Support for 100+ languages
  • Self-enrollment for participants (Pro and above)
  • File hosting (Pro and above)
  • Single Sign-On (SSO) (Pro and above)
  • Impact surveys to measure feedback process ROI

Spidergap Pricing

Spidergap lists 2 plans, from $1,099 to $2,199.

Starter

$1,099

per year

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Best for small teams or those just starting out, including 10 feedback recipients, with additional recipients at $89 per year.

Pro

$2,199

per year

Request pricing

Best for growing teams with flexible needs, including 10 feedback recipients, with additional recipients at $59 per year.

Spidergap Specifications

Spidergap is available on web app. It has a free trial.

Deployment
  • Cloud Based
Billing cycle
Yearly
Desktop
  • Web App
Languages
  • English
Built for
  • SMEs
  • Agencies
  • Enterprises
Support
  • Email
  • Live Support
Integrations
Single Sign-On (SSO) support on Pro and Enterprise plans; specific third-party integration list not confirmed on official site.
Public API
No
Free trial
Yes
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
spidergap.com

Spidergap Videos

Spidergap Screenshots

Spidergap screenshot 1

Spidergap Comparisons

Side by side comparisons of Spidergap against 3 other 360 Degree Feedback Software options listed here.

Spidergap
SutiHR
VS
Spidergap
Synergita
VS
Spidergap
Trakstar
VS

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Spidergap FAQs

Spidergap charges per feedback recipient rather than per user account. You select a plan (Starter, Pro, or Enterprise), and each plan includes 10 recipient licenses, with additional recipients billed at a per-recipient annual rate. Each license is valid for up to 12 months and covers multiple feedback rounds for that same person.

Yes. Spidergap offers a free trial that lets you run one complete 360-degree feedback assessment with Starter-level functionality and expert support, with no time limit or commitment.

The Pro plan includes everything in Starter plus self-enrollment for participants, file hosting, the ability to hide or show specific report pages, and Single Sign-On (SSO) support.

Yes. Spidergap provides best-practice questionnaire templates that can be used as-is or fully customized with an organization's own competencies, behaviors, and branding.

Yes, Spidergap supports over 100 languages for feedback assessments, making it usable for international and multilingual organizations.

Yes, Spidergap offers a 15% discount for registered charities and academic users; organizations can contact Spidergap support to apply for this discount.