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Ytel

Verified

Cloud contact center and multi channel communication platform for sales teams

Auto Dialer Software Predictive Dialer Software
  • Deployment Cloud Based
  • Starting price Custom
  • Free trial Not offered
  • Best for SMEs, Agencies, Enterprises

What is Ytel?

Ytel is a cloud based contact center platform headquartered in Lake Forest, California, offering auto and predictive dialing, call routing, IVR, call recording, and monitoring alongside SMS, email, and social channel messaging. It emphasizes call quality and deliverability, identifying numbers mislabeled as Spam Likely and removing them from dialing rotation, and offers STIR/SHAKEN compliant Verified Caller services. Managers can monitor live calls and view real time dashboards from a mobile device, and Ytel provides iOS and Android apps.

Ytel licenses are priced per user agent plus a platform fee, but the company does not publish fixed plan prices; cost depends on the license type and team needs, with additional per transaction charges for services like SMS or branded calls. There are no extra fees for integrations built through Ytel's Visual Designer workflow tool or its APIs. Customers must contact Ytel directly for a customized quote.

Key Features of Ytel

Ytel lists 8 documented features, including Auto and predictive dialer, Call routing, IVR, and automated call distribution and Call recording and live call monitoring. The list below covers what the product does rather than how it is marketed.

  • Auto and predictive dialer
  • Call routing, IVR, and automated call distribution
  • Call recording and live call monitoring
  • Multi channel messaging across voice, SMS, and email
  • Spam Likely detection and STIR/SHAKEN Verified Caller compliance
  • Real time agent reporting dashboard
  • Visual Designer no fee workflow and integration builder
  • iOS and Android mobile apps

Ytel Pricing

Ytel lists 1 plan without published figures. Pricing is quoted on request.

Custom Plan

Custom

Per user agent plus platform fee

Free Trial

Ytel does not publish fixed prices. Cost depends on license type and team needs, with per transaction charges for SMS and branded calls. Contact sales for a quote.

Ytel Specifications

Ytel is available on web app and has iOS and Android apps. It offers an API.

Software Tagline :
Cloud contact center and multi channel communication platform for sales teams
Deployment :
  • cloud based
Subscription Plan :
monthly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
english
Target Audience :
  • smes
  • agencies
  • enterprises
Available Support :
  • email
  • phone
  • live support
  • tickets
Integrations :
Salesforce, Zapier, Zoho, and other SaaS platforms via Visual Designer and APIs
Product Url :
https://www.ytel.com
API Available :
Yes
Free Trial Available :
No
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

Ytel Screenshots

Ytel screenshot 1

Alternatives of Ytel

Other Auto Dialer Software products listed on SocialAtoZ, each with its own pricing and feature detail to compare against Ytel.

Mojo Dialer

Pay per feature real estate power dialer with built in CRM and lead tools

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MCUBE

Smart Cloud Telephony for Smarter Businesses

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ProspectBoss

AI powered CRM dialer for real estate, insurance, and home services sales teams

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PhoneBurner

Power dialer and sales engagement platform for outbound sales teams

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Ytel FAQs

Ytel does not publish fixed prices. Licenses are priced per user agent plus a platform fee, and customers must contact Ytel for a customized quote.

No, Ytel does not charge integration fees when using its Visual Designer workflow tool or APIs to connect to other platforms.

Yes, Ytel offers mobile apps for both iOS and Android so managers can monitor calls and dashboards remotely.

Ytel identifies numbers mislabeled as Spam Likely and automatically removes them from the dialing rotation until the issue is resolved.

Ytel supports SMS, email, and social channel messaging in addition to voice calling.