Meltwater
VerifiedMedia intelligence and social listening platform for tracking brand and news coverage
See all screenshots - Deployment Cloud Based
- Starting price Custom
- Free trial Not offered
- Best for SMEs, Agencies, Enterprises
What is Meltwater?
Meltwater is a media intelligence and social listening platform that monitors news, social media, podcasts, and broadcast content across more than 240 languages, helping marketing and communications teams track brand mentions, competitors, and emerging conversations. It offers Starter, Pro, Enterprise, and Agency tiers, but does not publish fixed prices; every contract is custom quoted based on sources monitored, regions, data volume, and number of users.
The platform uses AI to summarize coverage, detect sentiment shifts and potential crises, and surface prioritized insights instead of raw mentions. Meltwater does not offer a self-serve free trial, but prospective customers can request a guided demo. Most agreements run on annual contracts with a minimum 12-month term.
Key Features of Meltwater
Meltwater lists 9 documented features, including Media monitoring across news, print, broadcast and podcasts, Social listening across X, Facebook, Instagram, Reddit and YouTube and Sentiment analysis and spike/crisis detection. The list below covers what the product does rather than how it is marketed.
- Media monitoring across news, print, broadcast and podcasts
- Social listening across X, Facebook, Instagram, Reddit and YouTube
- Sentiment analysis and spike/crisis detection
- Share of voice and competitor tracking
- AI-powered insights and automated reporting
- Influencer marketing tools
- Media outreach and journalist database
- Custom executive dashboards
- Coverage in 240+ languages
Meltwater Pricing
Meltwater lists 4 plans without published figures. Pricing is quoted on request.
Essentials/Starter
Custom
small teams
Core media monitoring tools for brand mentions, news coverage and industry trend tracking.
Suite/Pro
Custom
scaling teams
Typically reported in the $15,000-$40,000/year range; broader source coverage and analytics.
Enterprise
Custom
global enterprises
Enterprise-grade features and support; reported average around $69,648/year.
Agency
Custom
agencies managing multiple clients
Multi-client management features; pricing quoted individually.
Meltwater Specifications
Meltwater is available on web app and has iOS and Android apps. It offers an API.
- Deployment
- Cloud Based
- Billing cycle
- Yearly
- Desktop
- Web App
- Mobile
- iOS
- Android
- Languages
- English
- Built for
- SMEs
- Agencies
- Enterprises
- Support
- Phone
- Live Support
- Training
- Integrations
- Slack, Microsoft Teams, Salesforce, HubSpot
- Public API
- Yes
- Free trial
- No
- Free plan
- No
- Runs in browser
- Yes
- Customisable
- Yes
- Website
- meltwater.com
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