TeamViewer

TeamViewer is a remote connectivity and IT platform whose site pitches autonomous IT: remote support, endpoint management and real-time automation in one platform, with fast and secure remote access and IT support at its core. The menu lists remote access, remote desktop, remote management, remote support and remote control, with the tagline of managing people, devices and applications from anywhere and control that is platform-independent.

The current emphasis is digital employee experience. TeamViewer DEX combines real-time endpoint visibility, insights and automated remediation to prevent IT issues before they disrupt work, identifying, notifying and fixing compliance drift, digital friction and end-user frustration, with insights across performance, applications, operating systems, security and networking. Tia, an AI agent, learns from every support session to predict, prevent and rapidly fix IT issues, and automated session summaries help Tia build new automations. The site also promotes a FastForward event on October 14 focused on cutting recurring tickets and manual work.

Other menu entries include operational technology with remote shop floor access and remote connectivity built for secure operations, and an integration with ServiceNow. No plan prices appear in the captured TeamViewer text.