Searchspring

Searchspring is an ecommerce search and merchandising platform, and the most important fact for anyone evaluating it now is corporate rather than technical: Searchspring, Klevu and Intelligent Reach have been united under a single new company called Athos Commerce. Searchspring's own pricing links now point to the Athos Commerce site, so buyers comparing Searchspring against Klevu are comparing two products from the same owner.

The product itself covers the standard discovery stack. On-site search aims to help shoppers find what they are looking for faster with hyper-relevant results. Merchandising puts the right products in front of shoppers while keeping the merchant in control of placement, which is the balance most search vendors in this category compete on. Personalization influences each interaction using a shopper's past behaviour and activity, and recommendations surface intelligent suggestions based on individual interests with the stated aim of raising average order value.

Analytics are positioned as a way to use a merchant's own data to optimise the site experience rather than as reporting for its own sake. The platform recently shipped a rebranded console alongside a smart discovery feature.

Beyond on-site discovery, Searchspring offers multichannel capabilities that extend past a single store. Product data can be optimised for more than 1,400 channels to drive ecommerce sales, and marketplace tooling manages inventory and sales across multiple marketplaces from one place. A partner programme serves agencies delivering ecommerce experiences for their own clients, and the company maintains a network of technology platform integrations. Pricing is not published on the Searchspring site itself.