Pike13

Pike13 handles scheduling, billing and client management for businesses that sell time, whether as classes or appointments. Its customer list is broader than fitness alone, covering franchises, fitness, sports, music, dance and arts, education, health and wellness, entertainment and recreation, and professional services. That breadth is informative rather than vague: the underlying problem is the same wherever a business books people into sessions and charges for them, and a platform proven across several of those markets tends to handle edge cases well.

The core is deliberately unglamorous and covers what a studio actually runs on day to day. Scheduling handles classes and appointments. Billing and services manage recurring memberships, packages and one-off payments. Client management holds the relationship. Reporting covers the numbers, and apps and integrations connect the rest. The vendor's own summary is that every appointment, class and payment ends up organised in one place, which is a fair description of the value for an owner currently running a diary, a payment processor and a spreadsheet separately.

Pricing is published in full with both monthly and annual options shown side by side, and the annual saving is stated explicitly rather than implied. Essential is aimed at solo and small studios, and Advanced, marked most popular, targets growing and multi-location businesses. Surcharging is offered as an option, letting card processing costs be passed to customers, which materially changes the effective cost of the platform for a studio processing significant volume. A help centre, business resources and a blog support adoption.