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DialedIn (ChaseData)

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Cloud contact center software with predictive dialing and skills based call routing

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  • Deployment Cloud Based
  • Starting price $79
  • Free trial Available
  • Best for SMEs, Agencies, Enterprises

What is DialedIn (ChaseData)?

DialedIn, formerly known as ChaseData, is a cloud based Contact Center as a Service platform headquartered in Plantation, Florida. It offers seven dialing modes including predictive, progressive, and TCPA compliant preview dialing, along with skills based automatic call distribution, multi level IVR, call recording, live monitoring, and whisper coaching. The company rebranded from ChaseData to DialedIn in 2023 and now operates its main site at getdialedin.com.

DialedIn publishes four tiered plans priced per user with pay as you go minutes. Small Business plans cost 99 USD per user per month billed monthly, or 79 USD annually, for 5 to 49 users. Pricing steps down at higher tiers, reaching 35 USD per user monthly, or 25 USD annually, for Enterprise Plus accounts of 200 or more users. All tiers include the same core feature set, including up to 10 voice channels per user and nationwide DIDs.

Key Features of DialedIn (ChaseData)

DialedIn (ChaseData) lists 8 documented features, including Seven dialing modes including predictive, progressive, and preview, Skills based automatic call distribution and inbound routing and Multi level IVR and auto attendant. The list below covers what the product does rather than how it is marketed.

  • Seven dialing modes including predictive, progressive, and preview
  • Skills based automatic call distribution and inbound routing
  • Multi level IVR and auto attendant
  • Call recording, live monitoring, and whisper coaching
  • DNC integration and compliance tools
  • Visual script builder for customizable agent workflows
  • Up to 10 voice channels per user
  • Standard reporting and personal voicemail

DialedIn (ChaseData) Pricing

DialedIn (ChaseData) lists 4 plans, from $35 to $79.

Small Business

$79

per user per month, month to month

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For 5-49 users. $69 per user with an annual commitment.

Professional

$69

per user per month, month to month

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For 50-99 users, marked most popular. $59 per user with an annual commitment.

Enterprise

$49

per user per month, month to month

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For 100-199 users. $39 per user with an annual commitment.

Enterprise Plus

$35

per user per month, month to month

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For 200+ users. $25 per user with an annual commitment.

DialedIn (ChaseData) Specifications

DialedIn (ChaseData) is available on web app. It offers an API and has a free trial.

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
Languages
  • English
Built for
  • SMEs
  • Agencies
  • Enterprises
Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Integrations
Third party CRM and business application integrations
Public API
Yes
Free trial
Yes
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
getdialedin.com

DialedIn (ChaseData) Videos

DialedIn (ChaseData) Screenshots

DialedIn (ChaseData) screenshot 1

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DialedIn (ChaseData) FAQs

Yes, DialedIn is the rebranded name for ChaseData, which changed its brand in 2023 after more than twenty years operating as ChaseData Corp.

DialedIn is priced per user across four tiers based on team size, ranging from $99 per user per month for Small Business (5 to 49 users) down to $35 per user per month for Enterprise Plus (200+ users), with lower rates available on annual billing.

Yes, according to the official pricing page all four tiers include the same core feature set; pricing differs based on team size rather than functionality.

DialedIn advertises a free trial for new users, though users must contact the company to arrange annual commitment pricing after an initial 90 day period.

The current official site is getdialedin.com; the domain dialedin.com does not appear to be operated by the same company at this time.