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ServiceTitan

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All-in-one operating system for home and commercial trades businesses

After Sales Service Management Software Construction CRM Software Garage Door Software HVAC Estimating Software
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  • Deployment Cloud Based
  • Starting price Custom
  • Free trial Not offered
  • Best for SMEs, Enterprises

What is ServiceTitan?

ServiceTitan is a cloud-based business management platform built for residential and commercial trades companies such as HVAC, plumbing, electrical, and roofing contractors. It combines call booking, scheduling, dispatching, estimating, invoicing, payroll, and reporting into one system, with a mobile app that lets technicians manage jobs, scan equipment, and take payments in the field.

The platform is sold in three tiers, Starter, Essentials, and The Works, each unlocking more advanced payroll, reporting, and membership features, plus optional add-ons like Marketing Pro, Dispatch Pro, and Fleet Pro. ServiceTitan targets established trades businesses rather than solo operators, typically requiring a minimum team size, an annual contract, and a paid implementation process before go-live.

Key Features of ServiceTitan

ServiceTitan lists 9 documented features, including Intelligent dispatching, scheduling, and route optimization, Native iOS and Android field mobile app with equipment scanning and OCR and Estimate and Good-Better-Best proposal building with pricebook integration. The list below covers what the product does rather than how it is marketed.

  • Intelligent dispatching, scheduling, and route optimization
  • Native iOS and Android field mobile app with equipment scanning and OCR
  • Estimate and Good-Better-Best proposal building with pricebook integration
  • Automated invoicing with online payment links
  • Real-time job costing and financial reporting
  • Configurable payroll and commission tracking (higher tiers)
  • Customer communication tools including automated reminders and two-way SMS
  • Customizable membership program management
  • Marketplace of add-ons: Marketing Pro, Dispatch Pro, Fleet Pro, Phones Pro

ServiceTitan Pricing

ServiceTitan lists 3 plans without published figures. Pricing is quoted on request.

Starter

Custom

Per technician, custom quote

Request pricing

Dispatching, scheduling, call booking, invoicing, pricebook

Essentials

Custom

Per technician, custom quote

Request pricing

Adds mobile estimates and payroll management

The Works

Custom

Per technician, custom quote

Request pricing

Adds configurable payroll, advanced reporting, commission tracking, customizable memberships

ServiceTitan Specifications

ServiceTitan is available on web app and has iOS and Android apps. It offers an API.

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • SMEs
  • Enterprises
Support
  • Phone
  • Email
  • Tickets
  • Training
Integrations
QuickBooks, GreenSky, Wisetack, Google Local Services Ads, CallRail, and other trade business apps via the ServiceTitan Marketplace
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
servicetitan.com

ServiceTitan Videos

ServiceTitan Screenshots

ServiceTitan screenshot 1

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ServiceTitan FAQs

No. ServiceTitan does not publish a free trial; prospective customers must request a demo and custom quote.

Pricing is per technician per month across three tiers (Starter, Essentials, The Works) and is not publicly listed; you must contact sales for a custom quote.

Yes. ServiceTitan typically charges a one-time implementation fee and offers paid add-ons such as Marketing Pro, Dispatch Pro, Fleet Pro, and Phones Pro.

It is designed for residential and commercial trades businesses like HVAC, plumbing, electrical, and roofing companies, generally larger operations rather than solo contractors.

Yes, ServiceTitan has native iOS and Android field apps for scheduling, estimates, invoicing, and equipment scanning.