Sendoso

Sendoso is a sending platform covering gifting, direct mail, swag and virtual experiences, built to integrate with a CRM so that sends are triggered by revenue signals and their return can be measured against pipeline rather than treated as unattributed marketing spend.

Send types span eGifts, customised swag, virtual experiences, direct mail and handwritten notes. Campaigns automate sending across stages of the customer journey using signal and intent data, which is the feature that separates a sending platform from a swag store. Choosing what to send is a small problem compared with knowing when to send it, and a trigger drawn from intent data answers the timing question in a way a manual campaign calendar cannot.

Fulfilment is handled end to end, including procurement, storage, inventory management, packing, shipping and returns, with real-time inventory tracking, low-stock alerts and restocking. Address handling is treated as its own problem: SmartDelivery sends the recipient a secure address confirmation link, accepts an uploaded known address, or finds the address on the sender's behalf. That matters because the single most common failure in corporate gifting is a package sent to an office nobody has worked in for years.

SmartSuite provides AI-powered gift recommendations based on recipient interests and pre-built campaigns based on a desired outcome. The Campaign Studio is a white-glove service running campaigns from concept to completion, and Merch by Sendoso covers self-service custom and on-demand swag sourcing at any scale. Use cases are account-based marketing, demand generation, field marketing, event fulfilment and brand sales. The platform holds a 4.5 rating across roughly 1,170 reviews. Pricing is not published.