Salesforce PRM

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What is Salesforce PRM?

Salesforce Partner Relationship Management (part of Salesforce's Partner Cloud) helps companies build personalized partner portals on Experience Cloud to manage resellers, distributors, and brokers. It covers deal registration and management, lead distribution, and channel analytics, and is designed to plug directly into a company's existing Salesforce data and workflows rather than operating as a standalone product.

Salesforce sells two partner licensing editions: Partner Relationship Management and the more advanced Partner Ecosystem Management, which adds partner enablement, loyalty management, account plans, and additional custom objects and APIs. Both require an existing Sales Cloud or CRM license and are priced per named member per month, billed annually. A separate Channel Revenue Management add-on handles incentive and rebate management.

Key Features of Salesforce PRM

Here are the powerful features that make Salesforce PRM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Experience Cloud-based branded partner portals
  • Deal registration and management with approval workflows
  • Channel/partner performance analytics and reporting
  • Lead distribution and partner self-management of lead queues
  • Personalized partner experiences by segment or tier
  • Agentforce for Partners (AI, requires Flex Credits)
  • Partner enablement content and training resources (Ecosystem Management)
  • Account plans and custom objects (Ecosystem Management)
  • Native integration with Sales Cloud and the broader Salesforce platform

Salesforce PRM Pricing

Here are the pricing plans for Salesforce PRM. Choose the plan that best fits your requirements and budget.

Partner Relationship Management

$25/month

per member, billed annually

Experience Cloud, deal management, channel analytics; requires a Sales Cloud or CRM license

Partner Ecosystem Management

$50/month

per member

Includes Partner Relationship Management plus partner enablement and loyalty management, account plans, more custom objects and APIs

Salesforce PRM Specifications

Get a closer look at the technical specifications and system requirements for Salesforce PRM. Find out if it's compatible with your operating system and other software.

Software Tagline :
Partner relationship management for channel sales, built on Salesforce Experience Cloud
Deployment :
  • cloud based
Subscription Plan :
yearly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
english
Target Audience :
  • smes
  • enterprises
Available Support :
  • email
  • phone
  • live support
  • training
  • tickets
Integrations :
Salesforce Sales Cloud, Slack, MuleSoft, Salesforce AppExchange apps, Outlook, Gmail
API Available :
Yes
Free Trial Available :
Yes
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

Salesforce PRM Videos

Salesforce PRM Screenshots

Alternatives

Explore alternative software options that can fulfill similar requirements as Salesforce PRM. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Salesforce PRM Comparisons

Compare Salesforce PRM with other similar options available. Explore the key differences to see why it's the top choice for businesses and individuals.

Overall Salesforce PRM Reviews

Here's our unbiased review of Salesforce PRM. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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Salesforce PRM Pros and Cons

Salesforce PRM FAQs

Partner Relationship Management costs $25 USD per member per month, billed annually. The more advanced Partner Ecosystem Management edition costs $50 USD per member per month.

No. Partner Cloud products including PRM require an existing Sales Cloud or CRM license, since PRM is built on Salesforce Experience Cloud and extends core Salesforce data.

Salesforce offers a 30-day free trial of Sales Cloud with no credit card required; PRM and Partner Ecosystem Management are purchased as add-ons on top of a CRM license.

Partner Relationship Management covers the basics: Experience Cloud portals, deal management, and channel analytics. Partner Ecosystem Management adds partner enablement, loyalty management, account plans, and more custom objects and APIs.

Complete incentive management is not included in the base PRM or Ecosystem Management editions; it's handled by the separate Channel Revenue Management add-on within Partner Cloud.