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OpenText

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Enterprise information management suite covering content management, ECM, records, and digital archiving

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  • Deployment Cloud Based, On Premises, Hybrid, Any
  • Starting price Custom
  • Free trial Not offered
  • Best for Agencies, Enterprises

What is OpenText?

OpenText is an enterprise information management vendor whose content management portfolio includes Extended ECM, Content Cloud, Core Content Management, Documentum Content Management, and Web CMS. These products cover the full content lifecycle, including capture, classification, workflow automation, records retention, governance, and archiving, with deep integrations into SAP, Salesforce, and Microsoft 365 for embedding content directly inside business applications.

OpenText sells its Content Management products through tiered private cloud plans such as Extended ECM X1, X2, and X3, or Documentum CM Express, Premium, and Ultimate editions, with pricing based on user count, content volume, and features rather than published list prices. The platform targets large and mid-sized enterprises needing compliance certifications and hybrid or on premises deployment options.

Key Features of OpenText

OpenText lists 9 documented features, including Extended ECM integration with SAP, Salesforce, and Microsoft 365, Documentum based content repository and Web content management and digital experience tools. The list below covers what the product does rather than how it is marketed.

  • Extended ECM integration with SAP, Salesforce, and Microsoft 365
  • Documentum based content repository
  • Web content management and digital experience tools
  • AI powered content search and classification
  • Records and retention management
  • Workflow and business process automation
  • Enterprise grade security and compliance certifications
  • Hybrid and private cloud deployment options
  • Document capture and imaging

OpenText Pricing

OpenText lists 5 plans without published figures. Pricing is quoted on request.

Extended ECM X1 (Standard)

Custom

Private cloud, entry tier

Core content management and document capture

Extended ECM X2

Custom

Private cloud, mid tier

Adds workflow automation and expanded integrations

Extended ECM X3

Custom

Private cloud, top tier

Advanced governance and compliance features

Documentum CM Express (X1)

Custom

Entry tier

Document management, smart search, and process automation

Documentum CM Premium/Ultimate (X2/X3)

Custom

Higher tiers

Adds advanced retention management and extensibility

OpenText Specifications

OpenText is available on web app and Windows and has iOS and Android apps. It offers an API.

Deployment
  • Cloud Based
  • On Premises
  • Hybrid
  • Any
Billing cycle
Yearly
Desktop
  • Web App
  • Windows
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • Agencies
  • Enterprises
Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Integrations
SAP, Salesforce, Microsoft 365, ServiceNow, Oracle
Public API
Yes
Free trial
No
Free plan
No
Runs in browser
Yes
Customisable
Yes
Website
opentext.com

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OpenText FAQs

OpenText does not publish exact numeric pricing; it offers tiered private cloud plans (X1, X2, X3) and requires contacting sales for a custom quote based on users, volume, and features.

The portfolio includes Extended ECM, Content Cloud, Core Content Management, Documentum Content Management, and Web CMS.

Yes, OpenText Extended ECM is designed to embed content management directly inside SAP, Salesforce, and Microsoft 365.

Yes, OpenText Content Management products support on premises, private cloud, and hybrid deployment models.

OpenText primarily targets large and mid-sized enterprises with complex compliance, governance, and records management needs.