Plans and Pricing
Compare pricing of mHelpDesk vs Compare with the following detailed pricing plan info. mHelpDesk comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of mHelpDesk and ServiceMax (PTC) for better insights.
Features
Compare between mHelpDesk and ServiceMax (PTC) on their key features and functionalities to pick the right one for your business.
- Job management connecting technicians, dispatch, and billing
- Scheduling and dispatch board
- Mobile app for iOS and Android with offline sync
- Estimates and invoicing with time and materials tracking
- QuickBooks sync for invoices
- Customer relationship management with service history
- Email and SMS customer communication
- Staff productivity and customer reporting
- Custom forms for field data capture
- Work order scheduling, dispatch, and technician mobile apps
- Asset 360 installed-base and bill-of-materials visibility (native to Salesforce)
- Warranty, contract, and entitlement management to reduce revenue leakage
- Preventive and condition/IoT-based maintenance planning
- Depot repair management and eligibility routing
- ServiceMax AI chat and automated workflow actions
- ServiceMax Engage customer self-service mobile app
- 60+ out-of-the-box best-practice workflows
- No-code configuration on the Salesforce platform
Additional Details
| Details | mHelpDesk | ServiceMax (PTC) |
|---|---|---|
| Languages | English | English |
| Country | United States | United States |
| API Available | ✖ | ✔ |
| Run On Mobile Browser | ✖ | ✖ |
| Free Plan | ✖ | ✖ |
| Customization | ✔ | ✔ |
| Support | Email, Phone, Training | Email, Phone, Tickets, Training |
| Target Audience | Freelancers, Startups, SMEs | Enterprises |
| Platforms | Web App | Web App |
| Subscription Plans | Monthly | Yearly |
| Deployment | cloud based | cloud based |