Plans and Pricing
Compare pricing of Kayako vs Compare with the following detailed pricing plan info. Kayako comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Kayako and Intercom for better insights.
Features
Compare between Kayako and Intercom on their key features and functionalities to pick the right one for your business.
- Unified ticketing system across email, chat, and social
- SingleView customer journey and interaction history
- Kay AI agent for automated ticket resolution
- Smart ticket routing and auto-combining of duplicate inquiries
- Self-service knowledge base and step-by-step troubleshooters
- Reporting and analytics dashboards for CSAT and agent performance
- Automation rules and auto-responders
- Live chat widget
- Fin AI agent for automated resolution
- Unified inbox across email, chat, and social
- AI Copilot for human agents
- Ticketing with automated routing and SLAs
- Proactive messaging: product tours, banners, tooltips
- Multilingual help center
- Workflow and workload automation
- 350+ app integrations
- Multibrand support (Expert plan)
Additional Details
| Details | Kayako | Intercom |
|---|---|---|
| Languages | english | english |
| Country | United Kingdom | United States |
| API Available | ✔ | ✔ |
| Run On Mobile Browser | ✔ | ✔ |
| Free Plan | ✖ | ✖ |
| Customization | ✔ | ✔ |
| Support | Email, Live Support, Tickets, Training | Email, Live Support, Training, Tickets |
| Target Audience | smes, enterprises | startups, smes, agencies, enterprises |
| Platforms | web app | web app |
| Subscription Plans | Transaction | Yearly |
| Deployment | cloud based | cloud based |