Plans and Pricing
Compare pricing of Jitbit Helpdesk vs Compare with the following detailed pricing plan info. Jitbit Helpdesk comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Jitbit Helpdesk and Vivantio for better insights.
Features
Compare between Jitbit Helpdesk and Vivantio on their key features and functionalities to pick the right one for your business.
- Email-to-ticket conversion
- AI-powered ticket summaries and response drafts
- "If This, Then That" automation macro engine
- Kanban board for ticket visualization
- Native iOS and Android apps
- Custom report builder
- Self-service portal with searchable knowledge base
- Cloud (SaaS) or self-hosted on-premise deployment
- Incident, problem, and change management (ITIL)
- Asset management and CMDB
- No-code workflow automation
- Customizable forms, fields, and templates
- Self-service portal
- Knowledge management
- SLA management and reporting/analytics
- 600+ integrations with full API access
Additional Details
| Details | Jitbit Helpdesk | Vivantio |
|---|---|---|
| Languages | english | english |
| Country | United Kingdom | United States |
| API Available | ✔ | ✔ |
| Run On Mobile Browser | ✔ | ✔ |
| Free Plan | ✖ | ✖ |
| Customization | ✔ | ✔ |
| Support | Email, Tickets | Email, Phone, Training |
| Target Audience | freelancers, startups, smes | smes, enterprises |
| Platforms | web app, windows | web app |
| Subscription Plans | Monthly | Yearly |
| Deployment | cloud based, on premises | cloud based |