Plans and Pricing
Compare pricing of Freshchat vs Compare with the following detailed pricing plan info. Freshchat comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Freshchat and Intercom for better insights.
Features
Compare between Freshchat and Intercom on their key features and functionalities to pick the right one for your business.
- Live chat widget and in-app messaging
- Freddy AI Agent for automated resolutions
- Freddy AI Copilot for human agents
- Omnichannel messaging (WhatsApp, Facebook Messenger, Instagram, Google Business Messages)
- Skill-based IntelliAssign routing
- Shared team inbox with SLA policies
- Proactive campaign messaging
- Real-time analytics dashboards
- Mobile SDKs and iOS/Android agent apps
- Fin AI agent for automated resolution
- Unified inbox across email, chat, and social
- AI Copilot for human agents
- Ticketing with automated routing and SLAs
- Proactive messaging: product tours, banners, tooltips
- Multilingual help center
- Workflow and workload automation
- 350+ app integrations
- Multibrand support (Expert plan)
Additional Details
| Details | Freshchat | Intercom |
|---|---|---|
| Languages | english | english |
| Country | United States | United States |
| API Available | ✔ | ✔ |
| Run On Mobile Browser | ✔ | ✔ |
| Free Plan | ✔ | ✖ |
| Customization | ✔ | ✔ |
| Support | Email, Live Support, Tickets | Email, Live Support, Training, Tickets |
| Target Audience | startups, smes, agencies, enterprises | startups, smes, agencies, enterprises |
| Platforms | web app | web app |
| Subscription Plans | Monthly | Yearly |
| Deployment | cloud based | cloud based |