Plans and Pricing
Compare pricing of Document360 vs Compare with the following detailed pricing plan info. Document360 comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Document360 and Zoho Desk KB for better insights.
Features
Compare between Document360 and Zoho Desk KB on their key features and functionalities to pick the right one for your business.
- Ask Eddy AI assistive search and chatbot
- AI Writing Agent for articles, SOPs, and summaries
- Category manager and full version control
- Multilingual knowledge base support
- Content reuse blocks and scheduled publishing
- Ticket deflector widget for chat/support tools
- Advanced search behavior analytics
- SSO and security controls (Enterprise)
- Knowledge base articles organized into categories and sub-categories
- Zia AI article generation from past ticket conversations
- Multilingual articles with translation to 50+ languages
- Public Help Center portal and embeddable ASAP widget
- Article version history and approval workflows
- Knowledge base analytics including views, likes and search keywords
- Multi-brand help center on higher tiers
- SEO optimized article publishing
- Community forum integration
Additional Details
| Details | Document360 | Zoho Desk KB |
|---|---|---|
| Languages | english | english |
| Country | India | India |
| API Available | ✔ | ✔ |
| Run On Mobile Browser | ✔ | ✔ |
| Free Plan | ✖ | ✔ |
| Customization | ✔ | ✔ |
| Support | Email, Live Support, Training, Tickets | Email, Phone, Live Support, Tickets, Training |
| Target Audience | startups, smes, agencies, enterprises | freelancers, startups, smes, agencies, enterprises |
| Platforms | web app | web app |
| Subscription Plans | Yearly | Monthly |
| Deployment | cloud based | cloud based |