Plans and Pricing
Compare pricing of Document360 vs Compare with the following detailed pricing plan info. Document360 comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Document360 and Freshdesk Knowledge Base for better insights.
Features
Compare between Document360 and Freshdesk Knowledge Base on their key features and functionalities to pick the right one for your business.
- Ask Eddy AI assistive search and chatbot
- AI Writing Agent for articles, SOPs, and summaries
- Category manager and full version control
- Multilingual knowledge base support
- Content reuse blocks and scheduled publishing
- Ticket deflector widget for chat/support tools
- Advanced search behavior analytics
- SSO and security controls (Enterprise)
- Self service knowledge base with categories, folders and articles
- Article version history and rollback
- Multilingual knowledge base articles
- Freddy AI auto-suggested solutions and article generation
- Search with type ahead relevance suggestions
- Approval workflows and role based access control
- Multimedia attachments in articles
- Knowledge base analytics and content performance tracking
- Bundled with Freshdesk ticketing and shared inbox
Additional Details
| Details | Document360 | Freshdesk Knowledge Base |
|---|---|---|
| Languages | english | english |
| Country | India | United States |
| API Available | ✔ | ✔ |
| Run On Mobile Browser | ✔ | ✔ |
| Free Plan | ✖ | ✖ |
| Customization | ✔ | ✔ |
| Support | Email, Live Support, Training, Tickets | Email, Phone, Live Support, Tickets, Training |
| Target Audience | startups, smes, agencies, enterprises | startups, smes, agencies, enterprises |
| Platforms | web app | web app |
| Subscription Plans | Yearly | Monthly |
| Deployment | cloud based | cloud based |