ShiftCare

ShiftCare is home care software for agencies and care teams covering care management, electronic visit verification, scheduling, payroll and workforce, electronic billing and a caregiver app, sold in the United States, Australia, Canada and the United Kingdom.

Publishing per-user rates is unusual in home care and it changes who can evaluate the product. Essentials, the basic tier, is 8 dollars per user per month on annual terms or 9 monthly, covering digitised scheduling, EVV compliance and team communication. Growth, the professional tier, is 13 dollars annually or 15 monthly and adds control of workforce costs, rostering and financial operations, including support for agencies operating across multiple states. Annual terms save up to 20 percent, add-ons are itemised from 5 cents, and a free 7 day trial runs without a sales conversation. A small agency can therefore work out its cost before speaking to anyone, which in a category of quote-only vendors is a real advantage.

The feature set is broad for the price. Beyond the core, ShiftCare provides care plans, care notes, care documentation, eMAR medication administration records, incident management, custom forms, messaging, a job board, time and attendance, mileage tracking, dashboards, a family portal and dedicated live-in caregiver support.

SmartMatch pairs caregivers to clients and Care Signals surfaces changes in client condition, while ShiftCare AI covers automation across the platform and a ShiftCare MCP server exposes the data to AI assistants. Accounting integrations cover QuickBooks Online, Paradigm, Paychex, Viventium and ADP, with HubSpot and Google Calendar alongside. An open API and single sign-on are available, with custom implementation offered as an add-on.