CareSmartz360

CareSmartz360 is an AI-powered all-in-one home care platform covering scheduling, electronic visit verification, client management, billing and revenue cycle, reporting, custom forms, portals for clients, families and caregivers, and caregiver training.

The way the product is segmented is the most informative thing about it. Alongside business type across home care, franchisor and facility staffing, CareSmartz360 splits by agency size into start-up at nought to ten clients, growing at eleven to a hundred, large at 101 to 249, and enterprise above 250, and by payer across private pay, Medicaid, Veterans Affairs and long-term care insurance. That segmentation is honest about something the category usually obscures: a ten-client start-up agency and a 300-client enterprise are not running the same business, and payer mix changes the software requirement more than agency size does.

Payer segmentation matters because each source claims differently. Private pay needs invoicing and card collection. Medicaid needs EVV compliance and electronic claims to state systems. Veterans Affairs has its own authorisation and billing process. Long-term care insurance requires documentation the insurer will accept. An agency serving all four is running four billing processes.

The AI Hub is positioned as driving intelligence for care teams and improving return on investment. Caregiver training is included in the platform rather than bought separately, which addresses the recruitment and retention problem that dominates home care operations. A free EVV readiness consultation is offered. Pricing is not published.