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mHelpDesk

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Field service scheduling, dispatch, and invoicing software for home service businesses

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  • Deployment Cloud Based
  • Starting price Custom
  • Free trial Available
  • Best for Freelancers, Startups, SMEs

What is mHelpDesk?

mHelpDesk is field service management software for home service businesses, contractors, and HVAC and cleaning companies, covering scheduling, dispatch, invoicing, and customer communication. Its core job management system connects field technicians, dispatchers, and billing in one place, and technicians can record time and materials in the mobile app and convert them directly into invoices synced with QuickBooks. The company reports its customers have completed more than 51 million jobs worth over $2 billion through the platform.

mHelpDesk does not publish pricing on its website. Prospects must request a quote by phone or email, and the company offers a free trial with personalized onboarding, success coaches, and weekly training included. mHelpDesk is based in Indianapolis, Indiana, and provides mobile apps for iOS and Android alongside its web-based platform. Because current pricing tiers are not disclosed publicly, exact costs vary based on team size and requested features.

Key Features of mHelpDesk

mHelpDesk lists 9 documented features, including Job management connecting technicians, dispatch, and billing, Scheduling and dispatch board and Mobile app for iOS and Android with offline sync. The list below covers what the product does rather than how it is marketed.

  • Job management connecting technicians, dispatch, and billing
  • Scheduling and dispatch board
  • Mobile app for iOS and Android with offline sync
  • Estimates and invoicing with time and materials tracking
  • QuickBooks sync for invoices
  • Customer relationship management with service history
  • Email and SMS customer communication
  • Staff productivity and customer reporting
  • Custom forms for field data capture

mHelpDesk Pricing

mHelpDesk lists 1 plan without published figures. Pricing is quoted on request.

Custom Quote

Custom

mHelpDesk does not publish pricing; contact sales by phone or email for a quote based on team size and features

mHelpDesk Specifications

mHelpDesk is available on web app and has iOS and Android apps. It has a free trial.

Deployment
  • Cloud Based
Billing cycle
Monthly
Desktop
  • Web App
Mobile
  • iOS
  • Android
Languages
  • English
Built for
  • Freelancers
  • Startups
  • SMEs
Support
  • Email
  • Phone
  • Training
Integrations
QuickBooks
Public API
No
Free trial
Yes
Free plan
No
Runs in browser
No
Customisable
Yes
Website
mhelpdesk.com

mHelpDesk Videos

mHelpDesk Screenshots

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mHelpDesk FAQs

No, mHelpDesk does not list prices publicly; contact sales for a custom quote.

Yes, mHelpDesk offers a free trial of the software.

Yes, invoices can sync with QuickBooks.

A web app plus native iOS and Android mobile apps.

Indianapolis, Indiana, USA.