Shaw Systems

Shaw Systems builds loan management software for financial institutions around its Spectrum platform, aimed at automation and scalability rather than at the smallest lenders.

Its customer evidence is unusually specific about the economics. One customer reports that since moving to Spectrum their portfolio has grown 100 percent while their user count has grown only 10 percent, with automation allowing them to stay ahead of growth from acquisition. That ratio is the entire argument for servicing automation, since portfolio growth normally drags staffing behind it in near lock step.

A chief collections officer describes Spectrum showing who would pay and who would not, allowing effort to focus on borrowers who might. That is a more honest description of collections work than most vendors offer: the constraint is collector hours, and value comes from directing them at accounts where contact changes the outcome.

Dealer Floor Plan is a distinct offering covering a genuinely different lending problem, with a self service dealer portal and workflow automation for the dealer, the line of credit and the unit life cycle. Floor plan lending finances inventory rather than a borrower, so each individual vehicle must be tracked through to sale. Amplify lets borrowers take immediate action while giving lenders control, compliance oversight and visibility. A chief operating officer describes gaining a genuine 360 degree view of borrower data, behaviour and portfolio performance. Pricing is not published.