Paradox (Olivia)
VerifiedConversational AI recruiting assistant Olivia for high-volume hiring, now part of Workday
See all screenshots - Deployment Cloud Based
- Starting price Custom
- Free trial Not offered
- Best for Enterprises
What is Paradox (Olivia)?
Paradox is a conversational AI recruiting platform built around an assistant named Olivia that handles high volume hiring for retail, healthcare and hospitality employers. Olivia screens candidates with knockout questions, answers common questions about pay and benefits, schedules interviews by syncing with recruiter calendars, and sends SMS reminders, all through text based conversations on SMS, WhatsApp and Facebook Messenger in more than 100 languages. The suite covers conversational ATS, CRM, career sites, scheduling and event check-in.
In October 2025 Workday completed its acquisition of Paradox for roughly one billion dollars, and the product is now sold as the Workday Paradox Candidate Experience Agent while still operating under the Paradox brand. Paradox does not publish pricing; enterprise contracts are quoted individually based on hiring volume, and there is no free plan or free trial.
Key Features of Paradox (Olivia)
Paradox (Olivia) lists 8 documented features, including Conversational AI assistant (Olivia) for candidate screening, Automated interview scheduling synced to recruiter calendars and SMS, WhatsApp and Facebook Messenger candidate engagement. The list below covers what the product does rather than how it is marketed.
- Conversational AI assistant (Olivia) for candidate screening
- Automated interview scheduling synced to recruiter calendars
- SMS, WhatsApp and Facebook Messenger candidate engagement
- 24/7 multilingual candidate support in 100+ languages
- Conversational career site and job application chat
- Automated FAQ answers on pay, benefits and role details
- Interview and onboarding reminder automation
- Now integrated with Workday's talent acquisition suite
Paradox (Olivia) Pricing
Paradox (Olivia) lists 1 plan without published figures. Pricing is quoted on request.
Enterprise
Custom
Custom annual contract based on hiring volume; contact sales for a quote
Paradox (Olivia) Specifications
Paradox (Olivia) is available on web app and has iOS and Android apps. It offers an API.
- Deployment
- Cloud Based
- Billing cycle
- Yearly
- Desktop
- Web App
- Mobile
- iOS
- Android
- Languages
- English
- Built for
- Enterprises
- Support
- Live Support
- Training
- Integrations
- Workday, SMS, WhatsApp, Facebook Messenger, WeChat, major ATS platforms
- Public API
- Yes
- Free trial
- No
- Free plan
- No
- Runs in browser
- Yes
- Customisable
- Yes
- Website
- paradox.ai
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