Paradox (Olivia)

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What is Paradox (Olivia)?

Paradox, known for its conversational AI recruiting assistant Olivia, is a hiring automation platform that uses chat-based AI to screen candidates, answer job-related FAQs, and schedule interviews without recruiter involvement. Olivia engages candidates 24/7 across SMS, web chat, WhatsApp, and Facebook Messenger in over 100 languages, and layers on top of existing applicant tracking systems such as Workday and SAP SuccessFactors rather than replacing them. The assistant also supports onboarding tasks like document collection and first-day reminders.

Workday completed its acquisition of Paradox on October 1, 2025, for a reported 1.0 to 1.1 billion dollars, and the product now operates as "Paradox, a Workday company" with deeper integration into the Workday Recruiting suite. Paradox does not publish pricing publicly; it sells on a custom, quote-based enterprise model, with third-party estimates suggesting costs starting around 1,000 dollars per month depending on hiring volume and company size. Prospective customers must contact Paradox or Workday sales directly for a quote.

Key Features of Paradox (Olivia)

Here are the powerful features that make Paradox (Olivia) stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Conversational AI candidate screening via knockout questions
  • 24/7 candidate engagement across SMS, web chat, WhatsApp, and Facebook Messenger
  • Automated interview scheduling synced to recruiter/hiring manager calendars
  • Support for 100+ languages
  • 500+ customizable FAQ responses about jobs, pay, benefits, and culture
  • Onboarding automation (document collection, I-9 verification, first-day reminders)
  • Integration with existing ATS platforms including Workday and SAP SuccessFactors
  • Video interviewing product
  • Hiring event management
  • Customizable assistant persona (name, voice, tone, photo)

Paradox (Olivia) Pricing

Here are the pricing plans for Paradox (Olivia). Choose the plan that best fits your requirements and budget.

Custom Enterprise Plan

Custom

Quote-based, depends on hiring volume and company size

Paradox does not publish pricing publicly; contact Paradox or Workday sales for a quote. Third-party estimates suggest costs starting around $1,000/month.

Paradox (Olivia) Specifications

Get a closer look at the technical specifications and system requirements for Paradox (Olivia). Find out if it's compatible with your operating system and other software.

Software Tagline :
Conversational AI hiring assistant Olivia, now part of Workday's talent acquisition suite
Deployment :
  • cloud based
Subscription Plan :
monthly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
english
Target Audience :
  • smes
  • enterprises
Available Support :
  • email
  • live support
Integrations :
Integrates with major ATS and HCM platforms including Workday and SAP SuccessFactors; supports SMS, WhatsApp, WeChat, and Facebook Messenger as communication channels.
Product Url :
API Available :
No
Free Trial Available :
No
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

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Alternatives

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Paradox (Olivia) Comparisons

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Overall Paradox (Olivia) Reviews

Here's our unbiased review of Paradox (Olivia). Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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Paradox (Olivia) Pros and Cons

Paradox (Olivia) FAQs

No. Workday completed its acquisition of Paradox on October 1, 2025, for a reported 1.0 to 1.1 billion dollars. The product now operates as "Paradox, a Workday company" and is being integrated into the Workday Recruiting suite.

Paradox does not publish public pricing. It sells on a custom, quote-based enterprise model, with cost depending on hiring volume, company size, and modules used. Third-party sources estimate pricing starts around $1,000 per month, but you must contact Paradox/Workday sales for an exact quote.

No. Paradox is designed to layer on top of an existing ATS, such as Workday or SAP SuccessFactors, engaging candidates via conversational AI and syncing results back into the existing hiring funnel.

Olivia engages candidates through SMS/text, web chat, WhatsApp, WeChat, and Facebook Messenger, and can converse in more than 100 languages.

Yes. Olivia syncs with recruiter and hiring manager calendars, presents available time slots to candidates, confirms selections, and handles rescheduling automatically.

Yes. Companies can customize the assistant's name, voice, tone, and photo so it represents their employer brand across candidate touchpoints.