CivicPlus

CivicPlus provides government technology spanning municipal websites, web accessibility, recreation management, records and agenda management and citizen request handling, with Municode Library and the product formerly known as ArchiveSocial among its holdings.

Web accessibility as a named product is the entry most worth understanding, because it is a legal obligation rather than a design preference. Government websites in the United States are subject to accessibility requirements under federal law, and non-compliance is actionable, so a jurisdiction whose site fails is exposed in a way a private business generally is not.

Social media archiving, the capability ArchiveSocial provides, addresses an obligation most officials do not realise they have. A government's social media posts and the comments on them are public records subject to retention and disclosure law, and deleting a comment can itself be a violation, so capturing the record automatically is the only workable answer.

Recreation management is the department that touches the most residents directly, since parks and recreation handles registrations, facility bookings and payments for programmes citizens actively choose to use, and it is frequently the only positive transaction a resident has with their local government all year. Municode Library provides municipal code publication. Rates are not published.