Plans and Pricing
Compare pricing of ManageEngine ServiceDesk Plus vs Compare with the following detailed pricing plan info. ManageEngine ServiceDesk Plus comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of ManageEngine ServiceDesk Plus and Jitbit Helpdesk for better insights.
Features
Compare between ManageEngine ServiceDesk Plus and Jitbit Helpdesk on their key features and functionalities to pick the right one for your business.
- Incident and service request management
- IT asset management with CMDB
- Change and release management
- No-code workflow automation builder
- Zia AI virtual support agent
- Self-service portal
- Reporting dashboards
- Enterprise service management for HR, facilities, and finance
- Email-to-ticket conversion
- AI-powered ticket summaries and response drafts
- "If This, Then That" automation macro engine
- Kanban board for ticket visualization
- Native iOS and Android apps
- Custom report builder
- Self-service portal with searchable knowledge base
- Cloud (SaaS) or self-hosted on-premise deployment
Additional Details
| Details | ManageEngine ServiceDesk Plus | Jitbit Helpdesk |
|---|---|---|
| Languages | english | english |
| Country | India | United Kingdom |
| API Available | ✔ | ✔ |
| Run On Mobile Browser | ✔ | ✔ |
| Free Plan | ✔ | ✖ |
| Customization | ✔ | ✔ |
| Support | Email, Phone, Tickets, Training | Email, Tickets |
| Target Audience | smes, enterprises | freelancers, startups, smes |
| Platforms | web app | web app, windows |
| Subscription Plans | Yearly | Monthly |
| Deployment | cloud based, on premises | cloud based, on premises |