Fieldified

Fieldified is service business software covering quoting, scheduling, invoicing and payment collection, with an unusual amount of weight given to being found in the first place. Alongside the operational tools it includes marketing, smart listings and online presence optimisation, aimed at appearing in searches, generating leads and converting visitors. For small tree, lawn and field service operators that emphasis is defensible, since the constraint on a two-crew business is usually inbound work rather than internal process.

The operational half follows a conventional but complete sequence. Service requests are captured so enquiries are not lost, contacts and prospects are held in one place, quotes are generated and followed up, bookings are confirmed, jobs are scheduled and assigned with reminders, team communications and job notes stay centralised, and progress is tracked through to completion. Invoices go out immediately, online payment options and automated reminders shorten collection, and revenue is tracked from the same records.

Call and enquiry tracking is treated as its own capability rather than a CRM afterthought, which reflects how these businesses actually lose money. A missed call in field service is not a deferred sale, it is a customer who has already phoned the next company on the list, so logging every inbound enquiry is worth more than most reporting features.

AI is applied to scheduling, reminders and follow-ups, and an AI receptionist is offered on the higher tier. Quote and invoice follow-up automation appears on the entry plan, which is the correct place for it: chasing quotes is the highest-value repetitive task a small operator neglects.

Pricing is structured as user bundles rather than pure per-seat, which suits crews where several people need light access. Basic is $49 for five users, Standard is $119 for ten users and the top tier is $199 for fifteen users, with additional users at $5 each on every plan. The top plan bundles the Fieldified Marketing Suite, stated at $49 of value, onboarding with a dedicated specialist and the AI receptionist. Separate views are published for individuals and teams, a free trial is offered with no credit card required, and demos can be booked.