Paradox (Olivia)

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What is Paradox (Olivia)?

Paradox is a conversational AI recruiting platform built around an assistant named Olivia that handles high volume hiring for retail, healthcare and hospitality employers. Olivia screens candidates with knockout questions, answers common questions about pay and benefits, schedules interviews by syncing with recruiter calendars, and sends SMS reminders, all through text based conversations on SMS, WhatsApp and Facebook Messenger in more than 100 languages. The suite covers conversational ATS, CRM, career sites, scheduling and event check-in.

In October 2025 Workday completed its acquisition of Paradox for roughly one billion dollars, and the product is now sold as the Workday Paradox Candidate Experience Agent while still operating under the Paradox brand. Paradox does not publish pricing; enterprise contracts are quoted individually based on hiring volume, and there is no free plan or free trial.

Key Features of Paradox (Olivia)

Here are the powerful features that make Paradox (Olivia) stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Conversational AI assistant (Olivia) for candidate screening
  • Automated interview scheduling synced to recruiter calendars
  • SMS, WhatsApp and Facebook Messenger candidate engagement
  • 24/7 multilingual candidate support in 100+ languages
  • Conversational career site and job application chat
  • Automated FAQ answers on pay, benefits and role details
  • Interview and onboarding reminder automation
  • Now integrated with Workday's talent acquisition suite

Paradox (Olivia) Pricing

Here are the pricing plans for Paradox (Olivia). Choose the plan that best fits your requirements and budget.

Enterprise

Custom

Custom annual contract based on hiring volume; contact sales for a quote

Paradox (Olivia) Specifications

Get a closer look at the technical specifications and system requirements for Paradox (Olivia). Find out if it's compatible with your operating system and other software.

Software Tagline :
Conversational AI recruiting assistant Olivia for high-volume hiring, now part of Workday
Deployment :
  • cloud based
Subscription Plan :
yearly
Desktop Platforms :
  • web app
Mobile Platforms :
  • ios
  • android
Language Support :
english
Target Audience :
  • enterprises
Available Support :
  • email
  • live support
  • training
Integrations :
Workday, SMS, WhatsApp, Facebook Messenger, WeChat, major ATS platforms
Product Url :
API Available :
Yes
Free Trial Available :
No
Run On Mobile Browser :
Yes
Free Plan Available :
No
Customization Available :
Yes

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Alternatives

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Paradox (Olivia) Comparisons

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Overall Paradox (Olivia) Reviews

Here's our unbiased review of Paradox (Olivia). Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

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Paradox (Olivia) Pros and Cons

Paradox (Olivia) FAQs

No, Workday completed its acquisition of Paradox on October 1, 2025 for approximately one billion dollars; the product now operates as the Workday Paradox Candidate Experience Agent.

Olivia screens candidates with knockout questions, answers FAQs about jobs and benefits, schedules interviews, and sends reminders over SMS and chat channels.

No, Paradox does not publish pricing publicly; it uses custom enterprise contracts based on hiring volume, quoted through a sales process.

Paradox is commonly used for high-volume hiring in retail, healthcare and hospitality, where speed of candidate response matters most.

Olivia can engage candidates in more than 100 languages across SMS, WhatsApp and Facebook Messenger.