Plans and Pricing
Compare pricing of Freshservice vs Compare with the following detailed pricing plan info. Freshservice comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Freshservice and ManageEngine ServiceDesk Plus for better insights.
Features
Compare between Freshservice and ManageEngine ServiceDesk Plus on their key features and functionalities to pick the right one for your business.
- Incident, problem and change management
- IT asset management with automated discovery and lifecycle tracking
- Service catalog and self-service portal
- Freddy AI for ticket triage, summarization and recommendations
- 24/7 virtual agent in Slack and Microsoft Teams
- Workflow Automator and Orchestration Center for cross-tool automation
- Configuration management database (CMDB)
- Advanced reporting and multi-location support
- Incident and service request management
- IT asset management with CMDB
- Change and release management
- No-code workflow automation builder
- Zia AI virtual support agent
- Self-service portal
- Reporting dashboards
- Enterprise service management for HR, facilities, and finance
Additional Details
| Details | Freshservice | ManageEngine ServiceDesk Plus |
|---|---|---|
| Languages | english | english |
| Country | United States | India |
| API Available | ✔ | ✔ |
| Run On Mobile Browser | ✔ | ✔ |
| Free Plan | ✖ | ✔ |
| Customization | ✔ | ✔ |
| Support | Email, Phone, Live Support, Training, Tickets | Email, Phone, Tickets, Training |
| Target Audience | startups, smes, agencies, enterprises | smes, enterprises |
| Platforms | web app | web app |
| Subscription Plans | Yearly | Yearly |
| Deployment | cloud based | cloud based, on premises |