Why Snapchat Deleted My Account

September 14, 2023


Have you encountered a situation where your Snapchat app prompted you to enter your username and password upon launch? It’s possible that you were greeted with an alert indicating that the user or username was not found. Could it be that your account was inadvertently removed? Alternatively, it’s conceivable that Snapchat itself deactivated your account.

If you find yourself struggling to log into your Snapchat account, there’s a significant possibility that an account deletion has transpired. This deletion might have been unintentional on your part, or it could have been initiated by the Snapchat team.

Snapchat has been conducting an extensive cleanup of its platform, and your account might have been caught up in this process. Let’s delve into the potential reasons behind the deletion of your Snapchat account.

Account Deletion by Snapchat: A Reality

Absolutely, Snapchat possesses the authority to delete user accounts. However, this action is carried out only under warranted circumstances. It might seem contradictory for social media platforms, such as Snapchat, to engage in efforts to expand their user base while simultaneously initiating the deletion of accounts.

The process of account deletion is executed by Snapchat when valid reasons are at play. This measure aims to maintain the platform’s integrity and user experience.

Understanding Why Snapchat Deleted My Account

Wondering about the reasons behind the deletion of your Snapchat accounts? Here’s a breakdown of potential causes:

Infringing Copyrights

Snapchat users must adhere to the brand and Bitmoji guidelines set forth by Snap Inc. and its affiliates.Not following these rules or Snap Inc.’s ownership rights might result in your Snapchat account being deleted.Similarly, respecting the intellectual property rights of fellow users is crucial.

Owning More Than Two Accounts

Snapchat users are permitted to maintain only two accounts simultaneously. If you were frequently switching between three or more Snapchat accounts on a single device, your account might have been deleted. This requirement can be circumvented by using multiple devices, offering the added benefit of separating personal and business activities.

Uploading or Sending Malicious Content

Uploading or sending content containing malware, viruses, or code that bypasses Snapchat’s security is prohibited under Snap Inc.’s terms of service. Consequently, sharing spammy or malicious content could have led to the removal of your account.

Attempting To Modify Services or Features

Were you attempting to access content filtering services that you lacked authorization for? Although Snapchat offers various features to enhance user experiences, modifying or using these tools in ways that hinder others’ usage is against the platform’s rules.

Connecting your account to unapproved third-party software or apps

While Snapchat permits the use of third-party links and tools from Snap’s services, employing unauthorized resources may result in temporary locks or deletions.

Using unauthorized third-party software or apps to access your account

Accessing your Snapchat account through unauthorized apps or software goes against Snapchat’s policies. A first-time offense may lead to temporary account suspension, while repeated violations could result in permanent account deletion.


Surprising as it may be, Snapchat does delete inactive accounts, particularly those left unused for an extended period. After deactivating or deleting your account, there is a 30-day window for reactivation. If this period elapses, Snapchat will permanently erase your account.

Account Falsification

If you impersonated someone else, this breaches Snapchat’s Terms of Service and can lead to account deletion.

Lack of Verified Contact Information

Snapchat could have deleted your account if you used it without verified email or phone number information. To ensure authenticity, Snapchat requires users to link their accounts to a verified email or phone number. Unverified accounts may raise suspicions, potentially resulting in temporary locks until verification.

Automated Engagement

Snapchat strictly forbids the use of bots or automated tools on its platform. If you employed such tools to interact with other users or access Snapchat services, your account could have been removed.

Read More: What is Snapchat Bots: How to Stop Them?

Breaking the Rules of the Community

Snapchat’s community guidelines play a pivotal role in shaping user interactions and posts. Failure to adhere to these guidelines can result in the potential deletion of your account. Here’s an overview of actions that may lead to account removal:

Harassment and Bullying

Snapchat enforces strict rules on how users engage with one another. Actions like attempting to contact individuals who have blocked you, sharing private chat screenshots without consent, or sharing others’ snaps without permission are regarded as harassment or bullying. Such behavior puts your account at risk of deletion.

Posting Explicit Content

Users are prohibited from sharing sexually suggestive or explicit content. Your account may be jeopardized if you post sexually exploitative or inappropriate content involving minors.

Inciting Violence

Snapchat maintains a zero-tolerance stance against promoting, inciting, or glorifying any form of violence. Any involvement in such actions may have led to the deletion of your account.

Disseminating False Information

The spread of false or misleading information on Snapchat is not condoned. If you’ve published misleading information, your account may have been subject to removal.

Promoting Illegal Activities

Using your account to advocate criminal conduct or support unlawful activities is against Snapchat’s community guidelines. If you engaged in promoting the sale of illegal items like drugs, firearms, counterfeit goods, or encouraged gambling, your account could have been deleted.

Spreading Hate

Snapchat prohibits users from engaging in actions that belittle or discriminate against others. If you interacted with content or posted material that supports terrorism, extremist groups, or violence against specific individuals, your account may have been deleted.

Steps to Restore Your Snapchat Account

If you find that your Snapchat account has been deleted, there is a chance you might be able to recover it.Here’s what you need to do to start the recovery process:

Contact Snap’s Customer Support

The first step is to reach out to Snapchat’s customer support. Explain your situation and provide any relevant details about your account. You can contact them through the Snapchat app or visit their official website for support options.

Submit a Recovery Request

When communicating with customer support, request assistance in recovering your deleted account. They may require information like your username, email address associated with the account, and any other account-related details to verify your identity.

Use the Snapchat Recovery App

Snapchat offers a recovery app that could potentially help you regain access to your account. If this option is available to you, follow the instructions provided by the app to recover your account.

Provide Proof of Ownership

In some cases, Snapchat might ask you to provide proof that you own the account. This could include details like your phone number, email address, previous snaps, or any other information that can establish your identity as the account owner.

Be Patient

Account recovery processes might take some time. Be patient while Snapchat reviews your case and verifies the information you provided. They will work to ensure the security of the account and prevent unauthorized access.

Follow Snapchat’s Instructions

If Snapchat responds to your recovery request, make sure to carefully follow any instructions they provide. They might require additional information or actions to confirm your identity and restore your account.

Stay Persistent

If your first try to get your account back doesn’t work, don’t lose hope.Continue to communicate with Snapchat’s customer support and provide any additional information they request. Persistence can sometimes lead to a successful recovery.

Keep in mind that while there’s a chance of recovering your account, there’s no guarantee, especially if the account was deleted due to severe violations of Snapchat’s policies. It’s essential to follow Snapchat’s guidelines and rules to maintain a positive and secure online presence.

Guidelines for Moving Forward After Snapchat Account Deletion

In the aftermath of losing your Snapchat account, there are proactive steps you can take to prevent a similar situation in the future. These suggestions are not only relevant to Snapchat but also to your overall online presence. Here’s what you can do:

Beware of Account Recovery Scams

Be cautious of any websites or services promising to recover your deleted Snapchat account. These are often scams designed to steal your money and personal information. Once an account is permanently deleted, it cannot be restored. Always rely on official channels like Snapchat’s customer support for assistance.

Back Up Your Data

Never solely rely on third-party apps like Snapchat to store important data such as photos and videos. These platforms can remove accounts unexpectedly, resulting in data loss. Maintain copies of your important content on your device’s internal storage and consider backing up to other devices or cloud services for added security.

Make a fresh account using a different device

If you decide to create a new Snapchat account, it’s advisable to use a different device. Snapchat may prohibit new account creation on the device associated with the deleted account. When setting up your new account, refrain from using the same email or phone number linked to the old account. This reduces the risk of overlap.

Avoid Ties to Previous Account

Ensure your new Snapchat account is distinct from the old one. Refrain from signing into your new account on the device previously linked to the deleted account, as this could lead to unintended consequences. Minimize any connections between the old and new accounts to avoid complications.

Reflect on Data Privacy

Consider the broader implications of data privacy and security on various platforms, not just Snapchat. Practice the habit of keeping important content in multiple secure locations. By following this practice, you ensure that even if an account is lost, your data remains accessible.

Educate Yourself

Stay informed about online security, privacy, and platform policies. Understanding the rules and guidelines of the platforms you use helps you make informed decisions and protects you from unintentional violations.

Prioritize Authenticity

When using social media, prioritize authenticity and responsible behavior. Adhering to community guidelines and respecting others’ content and rights creates a positive digital environment for everyone.

Contact Official Support

If you ever encounter account-related issues, always reach out to the official customer support channels provided by the platform. They can provide accurate information and assistance tailored to your situation.

By following these recommendations, you’ll be better equipped to navigate online platforms safely and maintain a positive online presence.

Frequently Asked Questions (FAQs) About Deleted Snapchat Accounts

Will Snapchat retrieve the permanently locked account? 

No, Snapchat does not retrieve permanently deleted accounts, especially those created on the same device. Once an account is permanently deleted, it cannot be restored.

How does my Snapchat appear to my friends once it’s deleted? 

Once your Snapchat account is deleted, your friends will no longer be able to see your account’s activities, username, or any other information associated with it. Your presence on the platform will be effectively removed from their friend lists.