Best Human Services Software

FAMCare is human services case management software from Global Vision Technologies that supports intake, structured assessments, documentation, and outcome tracking for social work, child welfare, aging services, and other government or nonprofit programs. It includes configurable forms and workflows so agencies can adapt the system as program requirements change, integrated assessment tools that support standardized instruments such as CANS and ANSA, and a report builder with over 50 pre-built reports plus query designer tools for custom reporting.

FAMCare is sold on an annual subscription basis, with cost driven by the number of case managers, supervisors, administrators, and external stakeholders who need access, and whether the deployment is a single program or a statewide, multi-department system. FAMCare does not publish specific price figures; the official pricing page requires a security check and organizations must request a personalized quote.

mCase is a configurable, cloud based case management platform built for human services agencies, covering child welfare, adult protective services, eligibility and benefits, and other government casework. It is developed and sold by RedMane Technology; the original mcase.net domain is no longer active and the product is now marketed at redmane.com/mcase. mCase runs on Microsoft Azure and uses a no-code, low-code configuration model so agencies can adjust forms, workflows, and reports without custom development.

State and county agencies across the United States use mCase, including as the CCWIS platform in states such as New Mexico and Mississippi. It supports offline mobile case work, client and provider self-service portals, and open data integration with other systems. Pricing is not published; RedMane provides custom quotes after a demo request.

Unite Us is a care coordination platform headquartered in New York City, founded in 2013 by military veterans. It connects healthcare organizations, government agencies, and community based organizations on a shared technology network so they can send and track closed-loop referrals for social needs such as housing, food, and transportation in real time.

The platform includes predictive analytics to identify at-risk populations and service gaps, plus tools for grant tracking and automated payments to community organizations. Unite Us does not publish pricing. Access is free for community based nonprofit organizations, while healthcare systems, payers, and government agencies pay one time configuration fees and recurring annual fees for network access and integrations.

CharityTracker is case management software built by Simon Solutions, a company headquartered in Florence, Alabama, that grew out of Hurricane Katrina relief coordination work. It helps nonprofits, churches, and human services agencies track client and household profiles, case notes, goals, and financial or in-kind assistance in a HIPAA compliant, cloud based system.

The platform supports multi-agency networks that share client data and referrals in real time, which helps reduce duplicated services across a community. CharityTracker is sold in three tiers, Basic, Plus, and Pro, billed per user per month, with a 14-day free trial and no setup fees. Higher tiers add features such as barcode scanning, remote intake, appointment scheduling, and API access.

findhelp, formerly known as Aunt Bertha, is a social care technology company founded in 2010 and headquartered in Austin, Texas. Its free public site, findhelp.org, lets anyone search a nationwide network of verified programs for food, housing, healthcare, transportation, legal aid, and more without creating an account, in over 100 languages.

Paying customers, including health systems, health plans, state and county governments, school districts, and United Way and 211 organizations, get additional tools such as closed-loop referrals, branded microsites, needs assessments, outcomes reporting, and workflow integrations. findhelp uses tiered, sector specific pricing that is not published online; organizations must contact sales for a quote.

Netsmart, based in Overland Park, Kansas, builds the CareFabric platform, a set of cloud based electronic health record and care coordination products for behavioral health, post-acute care, addiction treatment, intellectual and developmental disability services, and public health agencies. Its EHR products include myAvatar, myUnity, myEvolv, TheraOffice, and GEHRIMED, each tailored to a specific care setting.

Beyond clinical documentation, Netsmart offers mobile workforce tools for electronic visit verification, AI assisted documentation, e-prescribing, telehealth, revenue cycle management, and analytics for value based care. Netsmart does not publish pricing publicly; organizations must contact sales for a custom quote based on the products and scale needed.

WellSky is a health and community care technology company headquartered in Overland Park, Kansas. It provides a family of cloud based software products used by home health and hospice agencies, blood banks, hospitals, human services organizations, and other post-acute and community care providers to manage clinical documentation, scheduling, and care coordination.

The WellSky platform includes electronic health record tools, AI assisted documentation, referral management, medication management, and revenue cycle management, along with predictive analytics for care optimization. Pricing is not published and is quoted individually based on the specific WellSky product line, organization size, and implementation scope.

Casebook is a cloud-based case management platform built for human services, nonprofit, and public sector organizations. It centralizes intake, case tracking, workflows, and reporting in one configurable system, and includes a Funding Sources tool that connects to QuickBooks and Xero for grant and funding compliance reporting.

Casebook PBC is a public benefit corporation founded in 2017 and incubated by the Annie E. Casey Foundation, headquartered in New York City. The platform is sold on a per-user monthly pricing model across four tiers, from small three-person teams up to large multi-program agencies, with add-ons for extra workflows, forms, and volunteer accounts.

CaseWorthy is a purpose-built case and program management platform for coordinated whole-person care and outcome reporting across human services. It includes Cara, an AI Copilot that reduces documentation time and surfaces actionable insights, plus CommHUB communication tools, configurable step-by-step workflows, and prebuilt and self-service dashboards for cross-program reporting. The software is HIPAA compliant and meets HMIS standards, and is used across housing, aging services, workforce development, victim services, and child welfare programs.

CaseWorthy is headquartered in Salt Lake City, Utah, and acquired Eccovia, maker of ClientTrack, in February 2025, bringing that product line under the CaseWorthy brand. Pricing is not published; the company sells custom enterprise quotes based on organization size, modules, and user count.

ETO is a case management and outcomes measurement platform from Bonterra, a social good software company headquartered in Austin, Texas. Bonterra was formed by combining several organizations including Social Solutions, the original maker of ETO, along with CyberGrants, EveryAction, Network for Good, and WeSpire. ETO is used by nonprofits and government agencies to track program enrollments, services, and outcomes at scale.

The platform includes service planning, configurable forms, workflow approvals and alerts, dashboard and advanced reporting, and a participant portal called ETO Connect. It meets HUD, HMIS, FERPA, and HIPAA related data and security requirements. Bonterra does not publish ETO pricing publicly, and the vendor notes ETO suits organizations with the capacity to administer and manage its reporting tools, rather than very small organizations.