Best Hotel Management software

Hotel management software is a comprehensive solution designed to streamline operations, enhance guest experiences, and facilitate revenue optimization for hotels and lodging businesses. It goes beyond hotel reservations software, which is a point solution primarily focused on booking engines for smaller properties.

To qualify as a hotel management software, a product must:

  • Provide tools to manage front desk tasks and day-to-day operations, including room bookings, guest services, sales, and marketing.
  • Offer reservation and room management capabilities, guest customer relationship management (CRM), staff workflow management, and email communication features.
  • Optionally include functionalities for on-premise dining (restaurant POS systems), vendor management, and marketing and loyalty program management.
  • Provide basic financial reporting and accounting features or integrate with dedicated accounting software.
  • Support a smooth check-in and check-out process, improve staff productivity, and optimize revenue for larger hotels and chains.
  • Integrate with online travel agencies (OTAs) and global distribution systems (GDS) through built-in or third-party channel managers.
  • Track and monitor hotel administration activities such as housekeeping or maintenance.


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FAQs of Hotel Management software

It’s a comprehensive system that allows hotels to manage various operations like reservations, front desk, housekeeping, maintenance, restaurant/POS, accounting and more from one platform.

Here are the top 8 Hotel Management Software:

  1. WebRezPro
  2. Cloudbeds
  3. HotelRunner
  4. SynXis Property Hub
  5. RMS Hotel
  6. eZee FrontDesk Hotel PMS
  7. Agilysys Visual One
  8. RoomRaccoon

The most advanced hotel PMS software vendors include RoomRaccoon, Cloudbeds, RMS Cloud, and Little Hotelier (by SiteMinder).

The front desk module covers guest check-in/out, room assignments, guest messaging/requests, night audit, and interfacing with door locks and key cards.

Hotels can create work orders, schedule preventive maintenance, assign tasks to engineers, track equipment/assets and manage inventory/vendors.