Best Co-Browsing Software

REVE Chat is a broad AI customer service platform rather than a dedicated co-browsing tool, and the distinction matters for anyone shopping on co-browsing alone: co-browsing appears only in the Enterprise plan. The Free, Starter and Growth tiers do not include it, though Growth does carry audio, video calling and screen sharing, which covers some of the same ground more cheaply.

The wider platform spans live chat, AI agents, chatbots, omnichannel messaging across WhatsApp, Instagram, Telegram, Facebook and business email, plus a visual flow builder. Plans are structured as a base monthly price plus a charge per additional seat, with AI credits included at each level. The free tier is genuinely free and covers one seat, 100 sessions and 30 days of chat history. Prices display in local currency and vary by region, so the figures shown depend on where the buyer is. The company is headquartered in Singapore with development centres in India and Bangladesh.

Blitzz publishes per-agent cobrowse pricing openly and splits it on a single question: whether you need mobile. Cobrowse for Browser is $19 per agent per month billed annually and works inside any browser with no app or plugin required, adding live cursor and annotation tools. Cobrowse Everywhere, which ships an SDK, is $25 per agent per month and extends the same experience across web and native mobile apps.

That $6 gap makes it the cheapest route to mobile cobrowsing in this category, undercutting the equivalent step elsewhere. Blitzz sells cobrowse as one product in a wider remote support line that also includes Concierge, Inspect and Screenshare, each with separate pricing. Integrations cover Salesforce, ServiceNow, Zendesk, Genesys and Zapier alongside a REST API, and security and compliance features are available as a paid add-on rather than bundled. A free trial is offered.

Cobrowse.io is one of the few products in this category to publish per-agent pricing openly, and the split between its two rates tells you exactly what you are buying. Named agent licensing costs $18 per agent per month billed annually for co-browsing on the web, and $36 per agent per month for co-browsing on web and native mobile apps. Mobile app support is the upgrade, not a bundled extra.

That mobile capability is the platform's real differentiator: it covers iOS and Android native apps alongside web, third-party sites and modern web frameworks, which most competitors handle partially or not at all. Integrations are extensive and pre-built, spanning Salesforce, Zendesk, Genesys Cloud, Five9, Talkdesk, Intercom, Freshchat and Freshdesk. A Custom tier covers large agent counts, alternate licensing, enablement services, 24/7 incident response and self-hosting for organisations that cannot use a shared cloud. A free technical evaluation or proof of concept is offered before purchase.

eGain Cobrowse is a module of the eGain Conversation Hub rather than a standalone purchase, which shapes who it suits: organisations already running eGain for knowledge management and customer engagement, rather than teams shopping for co-browsing alone.

Its focus is narrower and more practical than general screen sharing. Agents take a shared view of web content to guide customers through forms, which is the point at which abandonment usually happens in banking, insurance and government services. Form completion and customer onboarding are the named use cases, and the emphasis throughout is on secure real-time content sharing rather than full desktop control. It sits alongside eGain's AI Knowledge Hub, AI Agent and Agentic Studio in a suite serving banking, credit unions, insurance, healthcare, government and telecom. No pricing is published.

Fullview's argument is that co-browsing alone only shows you the problem once the customer is already on the phone. It pairs live co-browsing with session replay in the same platform, so an agent can both take over the screen now and rewind what the customer did before raising the ticket. Most competitors offer one or the other, which is the comparison Fullview invites directly.

Alongside the two core capabilities sits the Fullview console, exposing network and console logs for every user session, which turns a support conversation into something closer to debugging. Setup is claimed in about fifteen minutes rather than a months-long integration, and privacy controls govern what an agent can see. Integrations cover Zendesk, Intercom, Salesforce and HubSpot. Pricing is quoted rather than published, calculated on team size, monthly session volume and helpdesk integration, with a 14 day free trial and no commitment.

Glia is a banking platform first and a co-browsing tool second, which matters when comparing it with the general-purpose products in this category. It describes itself as the number one banking AI platform and reports more than 700 banks, credit unions and financial institutions as customers, so its co-browsing sits inside a wider digital customer service suite built for regulated finance.

Its pricing model is the most unusual here and is worth understanding on its own terms. Branded Priceless Pricing, it charges $0 per minute, $0 per seat and $0 per token: one fixed price covering unlimited seats and unlimited usage with AI included, tiered on organisational need rather than on agents, minutes or transcripts. Glia's argument is that per-seat and usage-based vendors profit when a customer is inefficient, so cutting handle time or scaling automation should not raise the bill. No figures are published, so the fixed price itself is quoted.

Glance CX, previously found at glance.net and now at glance.cx, combines co-browsing with wider digital engagement under the banner of Glance Guided CX. Its distinguishing strength is depth of contact centre integration rather than co-browsing alone: it ships live integrations for Genesys Cloud, Amazon Connect and Five9, so a session starts from inside the platform an agent already works in.

The product is aimed at moments where a customer is stuck partway through something valuable, framed by Glance as being there at critical moments and driving adoption of digital services rather than simply resolving tickets. Its customer base is weighted towards financial services, with Ameriprise Financial and credit unions such as BCU among named users. No pricing is published; the pricing URL returns no page and deployments are scoped with the sales team.

Upscope is an enterprise screen sharing and co-browsing platform, and its positioning centres on removing friction at the moment support is needed. A session starts without the customer downloading anything or reading out a code, so an agent can see the customer's screen immediately rather than talking them through what they are looking at.

The company also builds HelloScreen, a separate product for adding visuals to phone calls, which is worth knowing when searching: HelloScreen is a product by Upscope rather than a rebrand of it, and Upscope's own co-browsing platform continues under its own name. Integrations connect it into the tools support teams already use, with Intercom among the named ones. Upscope does not publish pricing on its own site, and its pricing link now points to the HelloScreen pricing page, so co-browsing deployments are scoped directly with the team.

Surfly's central argument is about what you do not have to do. Most co-browsing tools require code to be embedded in the website being browsed, which means a development cycle before anything works and a limit on which pages can be supported. Surfly runs without changing the site, which is why it can co-browse third-party pages and not just your own.

From there it extends past support use cases into co-selling, co-demoing and general collaboration, with sessions that can be customised into tailored journeys rather than one fixed screen-share experience. Compliance is handled through element masking, so sensitive fields can be hidden from the agent while the rest of the page stays visible. Named customers include Zurich Insurance and Mercedes-Benz, and NiCE appears as a partner. Surfly publishes no pricing; the pricing link leads to a platform overview and deployments are scoped with the sales team.