Plans and Pricing
Compare pricing of Sprinklr vs Compare with the following detailed pricing plan info. Sprinklr comes in 2 packages: Foundation, Strength. On the other hand, Compare has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Sprinklr and Zoho Desk for better insights.
Features
Compare between Sprinklr and Zoho Desk on their key features and functionalities to pick the right one for your business.
- Social media publishing and scheduling across 30+ digital and social channels
- Unified Agent Console for managing customer interactions from one dashboard
- Social listening and competitive benchmarking (Sprinklr Insights)
- Omnichannel contact center with conversational IVR and quality management (Sprinklr Service)
- AI-powered Copilot for real-time conversational assistance
- AI Agents for automating repetitive customer service and workflow tasks
- Campaign orchestration and social advertising management (Sprinklr Marketing)
- Employee advocacy and content marketing tools
- Sentiment, intent, and urgency-based automatic message categorization
- Developer APIs and platform integrations via Sprinklr Developer Portal
- Omnichannel ticketing (email, phone, chat, social, WhatsApp, web forms)
- Zia AI assistant and automatic ticket tagging
- Workflow automation and Blueprints
- Multi-department and multi-brand support
- SLA management with round-robin and skill-based assignment
- Knowledge base and ASAP self-service widget
- Custom reports and dashboards
- Live chat via Zoho SalesIQ
- Time tracking and billing
Additional Details
| Details | Sprinklr | Zoho Desk |
|---|---|---|
| Languages | English | english |
| Country | united states | India |
| API Available | ✔ | ✔ |
| Run On Mobile Browser | ✔ | ✔ |
| Free Plan | ✖ | ✔ |
| Customization | ✔ | ✔ |
| Support | Email, Phone, Live Support, Training, Tickets | Email, Phone, Live Support, Tickets, Training |
| Target Audience | enterprises, agencies | freelancers, startups, smes, agencies, enterprises |
| Platforms | web app | web app |
| Subscription Plans | Yearly | Yearly |
| Deployment | cloud based | cloud based |