Best Virtual Meeting Software

RingCentral Video is the meetings component of RingCentral's communications platform, and evaluating it means understanding the wider product it belongs to. RingCentral now describes itself as an agentic voice AI platform used by more than 600,000 businesses to automate, assist and analyse customer interactions end to end, with calls, messages and meetings unified across devices.

The AI direction is the company's clear emphasis. Out-of-the-box AI agents understand intent and automate outcomes, and custom agents can be built with AIR Pro. Notably, an agent can be built using natural language prompts with no coding, which puts agent creation within reach of the operations team that runs the phone system rather than requiring developers.

Those agents span channels rather than only voice, with conversational AI deployable across voice, SMS, chat and social. RingCentral describes its agents as creating a self-learning flywheel that improves every stage of the conversation journey, meaning performance is intended to compound as interaction volume grows.

For human teams, the platform manages agents, coaches performance and improves customer satisfaction on every interaction, and connects internal teams through AI-powered calls, messages and meetings. Events capability brings people together inside and outside the organisation. RingCentral was named in TIME's America's Best Companies 2026 list. Pricing is published on the RingCentral plans and pricing page.

GoTo Meeting is online meeting software positioned around simplicity backed by enterprise-grade security, aimed at organisations working from anywhere. Its two headline numbers give a sense of scale and intent: 80 million online meetings annually, every one carrying the same enterprise-grade security, and an industry-leading 99.999 percent service uptime.

That uptime figure is the product's central claim, and it is a meaningful one. Five nines allows roughly five minutes of downtime a year, which is the difference between a meeting platform an organisation can standardise on and one that occasionally forces everyone onto a backup. GoTo describes the product as designed for dependability rather than for feature novelty.

Joining requires no downloads, which removes the recurring friction of external participants installing software before a call can begin. Audio covers both VoIP and toll dial-in with background noise suppression built in, so attendees on a poor line or in a noisy environment remain intelligible.

The feature set covers meeting recording, transcription, call-in access, persistent online meeting rooms, business messaging, mobile meetings, annotation tools and integrations. For organisations running several GoTo products, unified administration across the whole range simplifies hosting, managing, monitoring and supporting users from one place, which is a genuine operational saving over administering separate tools. Pricing is published by GoTo, though the pricing page was unreachable during capture.

Whereby provides video calling for individuals, teams and enterprise platforms, and its defining characteristic is jurisdictional rather than technical: it is European owned and privacy-first by design. For organisations that need their video infrastructure outside US ownership, that is often the whole basis of the decision.

The compliance position is specific rather than general. Products are built in Europe and are GDPR and HIPAA compliant and ISO 27001 certified. HIPAA compliance in particular opens up healthcare use, and telehealth is a named market: one customer reports 90 percent of their video calls rated four or five stars for quality, describing Whereby as a dependable part of the telehealth experience for the people they serve.

Whereby serves two quite different markets from the same technology. One is direct video calling for individuals and teams, described as reliable and user-friendly. The other is embedded video, where another company builds Whereby's video into its own product, which is why enterprise platforms appear alongside individuals in its own description of its audience and why its pricing lives under an embedded section.

Education is a further named use case, covering virtual classroom experiences for teachers, coaches and their students. Across all three markets the emphasis is the same combination of reliability, ease of use and a privacy posture that can be evidenced with certifications rather than asserted. Pricing is published on the Whereby embedded pricing page.